Field Application Engineer, South East Asia

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities.

We are looking for a Field Application Engineer to serve as the technical bridge between Tenstorrent and customers across Southeast Asia. Based in Singapore, you will work closely with customers, partners, sales, and global engineering teams to understand AI and machine learning workloads, guide technical evaluations and deployments, troubleshoot issues across hardware and software, and help customers realize the performance of Tenstorrent’s AI platforms. This is a highly visible, customer-facing role that combines hands-on technical problem solving, solution development, and regional relationship building, with regular travel throughout Southeast Asia.

This role is remote, based out of Singapore.

We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting.

Who You Are

• A customer-focused technical professional who can build trust with application developers, engineering teams, and business stakeholders.

• Comfortable translating complex AI/ML hardware and software concepts into clear recommendations for both technical and non-technical audiences.

• A proactive and self-directed problem solver who can coordinate internal teams, external service providers, and customer stakeholders across South East Asia.

• Willing and able to travel to customer sites for installations, maintenance, troubleshooting, demonstrations, and proof-of-concept delivery.

• 5+years of working experience with both hardware and software technology around AI.

What We Need

• Experience as a Field Application Engineer, Application Engineer, Sales Engineer, Solutions Architect, or in a similar customer-facing technical role focused on AI/ML software and hardware.

• Strong Python programming skills and deep familiarity with AI/ML frameworks such as PyTorch and TensorFlow; experience with Generative AI, LLMs, vision models, model deployment, training, or fine-tuning is preferred.

• Experience designing scalable AI solutions and deploying applications in cloud environments, as well as physically installing, moving, and repairing servers, accelerator cards, and PCIe devices.