Field Application Engineer
Field Application Engineer at Xsight Labs supporting customers adopting its datacenter networking products: running pre-sales technical discussions, building test/proof-of-concept plans, extending reference software, debugging customer issues, and delivering training. Requires deep Ethernet/L2-L3 networking, Linux, and 8+ years programming (C/C++, Python, P4).
- Compensation
- Not disclosed
- Location
- Saratoga, CA
- Work setup
- Hybrid
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- 8+ years
- Category
- Solutions engineering
- Posted
Skills
Must have
- Valid, unrestricted U.S. work authorization; no sponsorship available
- B.S. in Computer Science, Electrical Engineering or related discipline
- 8+ years hands-on Ethernet networking experience
- Knowledge and hands-on experience with Layer 2 and Layer 3 IP protocols and Linux networking
- 8+ years programming experience in one or more of C/C++, Python, P4, microcode
- Familiarity with high-performance data center technologies including RDMA, DPDK, SPDK, NVMe
- Customer service-oriented mindset and strong communication skills, including fluency in English (written and verbal)
- Excellent problem-solving skills
- Ability to work independently and as part of a team
- Energized by a dynamic and demanding start-up environment
- Ability to support occasional travel
Nice to have
- Experience with SW/SDK for high-speed switches (Intel Tofino, Broadcom Tomahawk/Trident/Jericho, Mellanox/NVIDIA Spectrum, Marvell Teralynx/Prestera, Cisco Silicon One)
- Experience with IPUs/DPUs/smartNICs and associated SDKs
- Experience with SONiC
- Expert in diagnosing performance and connectivity issues using standard networking and Linux tools
- Comfortable managing multiple projects and resolving technical issues under tight timelines
Full description
Job Description:
This position will report to the Director of Customer Engineering within the Commercial
team. As a Field Application Engineer, you will play a hands-on role in enabling Xsight
customers to use our cutting-edge network products. You’ll be on the front line of
connectivity innovation, working closely with both internal engineering teams and
customers to bring new datacenter networking products to market. This is a dynamic role,
where day to day activities will change driven by the diversity of customer applications and
expanding capabilities of our programmable products.
Responsibilities will include, but are not limited to:
- Bring product and solution technical knowledge into pre-sales customer meetings.
- Assess product fit to customer technical requirements and help the commercial
team to define appropriate next steps.
- Define detailed test plans and proof-of-concept plans in support of customer
evaluations.
- Extend functionality of software reference applications to meet specific customer
needs.
- Support customer hardware and software development activities, answer
questions, recreate and debug functionality issues.
- Conduct technical trainings and workshops.
- Collaborate with internal teams to resolve design or product-related issues.
- Cross-functional communication with Marketing, Sales and R&D.
- Create and maintain technical documentation.
- Provide ongoing post-sales technical support
Requirements
Minimum Qualifications:
- Candidates must have valid, unrestricted authorization to work in the U.S.
Sponsorship is not available for this position.
- B.S. in Computer Science, Electrical Engineering or related discipline.
- 8+ years of hands-on Ethernet networking experience.
- Knowledge and hands-on experience with Layer 2 and Layer 3 IP protocols and
Linux networking.
- 8+ years of programming experience in one or more programming languages (e.g.
C/C++, Python, P4, microcode)
- Familiarity with high-performance data center technologies including RDMA, DPDK,