Field Mechanic 5

SUMMARY: The Field Mechanic Tier 5 will use independent judgment and mechanical aptitude to work in the field and shop as required, repairing rental equipment and maintaining rental equipment at the assigned Pacific Ag Rentals branch.

The Field Mechanic Tier 5 will ensure excellent service to both external and internal customers (i.e.– Service Manager, Shop Supervisor, Invoicing Supervisor, etc.) through the timely and accurate repair of equipment, including communicating missing, broken, or damaged parts on outgoing or incoming equipment.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Operations:

• Physically inspects and fills out equipment inspection forms for equipment returned from rent.

• Expertly identifies, makes the required repair parts list, and quickly repairs various rental equipment, including, but not limited to, tractors, agricultural water pumps, large electrical generators, light towers, etc.

• Assist in the maintenance of the shop, warehouse, and vehicles, make deliveries and pick-ups, and work in the field service area, maintaining equipment at customer locations.

• Ensures that in-house labor and replacement costs are captured and entered via the work order system so that proper invoicing can occur.

• Proactively identifies missing, broken, or damaged equipment to help reduce business costs, and escalates findings to

the Service Manager with recommendations for resolution.

• Ability to mentor and train Mechanics Tier 1, Tier 2, Tier 3, and Tier 4 at all branch levels.

• Repairs are less than 10% - 20% of book time.

Customer Service:

• Timely monitors equipment repair in the field.

• Communicates with supervisors and other mechanics about field questions or needs in either written or verbal form in a clear, professional, and efficient manner.

• General Requirements:

• Comfortable and willing to move/use equipment such as, but not limited to, forklifts, large tractors, water trucks, RTVs, Jacks, etc.

• Ability to identify advanced electrical diagnostics and hydraulic problems for repair.

• Repair body panels, hoods, and lights.

• Change seals, rings, belts, blades, and oil.

• Be able to fuel equipment.

• Ability to rebuild advance drivetrain.

• Must be able to troubleshoot.

• Will require cross-training with the Service Manager.

• Be able to perform basic Wash Rack duties such as washing equipment and cleaning chemicals to remove all traces of dirt on rental equipment. Interior cleaning, including inside of windows, of tractors and other equipment which have an operator’s station (RTVs, water trucks, etc.).

• Maintain professional communication with management, coworkers, vendors, and clients.

• Represent the company positively through conduct, appearance, and attitude.

• Demonstrate strong organization, independence, attention to detail, and time management.

• Communicate effectively, both verbally and in writing.

• Prioritize tasks and adapt to shifting deadlines.

• Support teamwork and contribute to a collaborative work environment.

• Multitask efficiently and remain flexible in scheduling.

• Participate in ongoing training and company communications (meetings, huddles, etc.).

• Keep work areas and service vehicle clean, safe, and well-organized.

• Follow all safety guidelines and operate equipment responsibly.

• Maintain punctuality and readiness for work.

• Uphold a valid driver’s license and insurance eligibility (if applicable).

• Perform additional duties as assigned with professionalism and efficiency.