Full description

POSITION SUMMARY

The individual in the role is responsible for technical and sales training as well as customer, project and field support for WAI customers across all market channels.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Conduct technical and sales training sessions at customer sites, trade shows, and sales meetings
Plan and coordinate all training sessions and schedules in collaboration with customer representatives
Collaborate with customer commercial sales managers to support their efforts in promoting and educating clients on WAI products
Deliver comprehensive training sessions to educate customers on technical and non-technical aspects, including Q&A sessions
Provide problem-solving support to address customer issues related to WAI products during customer visits
Stay updated on customer commercial sales programs and promotions
Cultivate and maintain ongoing business relationships with customers to foster long-term partnerships
Promote a collaborative work environment, encouraging effective communication and cross-training initiatives to enhance team productivity, versatility, and skill development
Undertakes additional responsibilities and tasks as directed by management