Field Service Diesel Technician

Join a Legendary Team Powering Caterpillar Equipment
At William Adams, we're more than a Caterpillar dealer. We're a team of trusted experts who keep industries moving.
We're looking for an experienced Field Service Diesel Technician to join our Wodonga team, supporting our customers. If you enjoy working independently, solving technical problems and getting out where the machines are, this could be the opportunity you're looking for.
Reporting to the Service Supervisor, you'll diagnose, repair and maintain Caterpillar equipment directly on customer sites throughout the region. This is a role that offers genuine variety, autonomy and responsibility, with no two days the same.
Regular travel and overnight stays are part of the role, making it ideal for someone who enjoys the field service lifestyle.ABOUT THE ROLE
Key responsibilities include:

Diagnosing, troubleshooting and repairing Caterpillar equipment and components
Performing scheduled maintenance, breakdown repairs and major component replacements
Working on engines, hydraulics, powertrain systems, transmissions and electrical systems
Travelling throughout the region to support customers across a range of industries
Delivering exceptional customer service and building strong customer relationships
Managing your own workload, travel schedule and priorities
Completing service reports and documentation
Maintaining a safe work environment and following company procedures

ABOUT YOU
To be successful in this role, you'll bring:

Trade qualification as a Diesel Technician
Previous Caterpillar experience highly desirable
Experience on earthmoving, mining, construction or heavy equipment
Strong diagnostic and fault-finding capability
Previous Field Service or Resident Technician experience highly regarded
A customer-focused approach and strong communication skills
The ability to work independently and make sound decisions in the field
Willingness to travel regularly, stay away overnight and work overtime when required
Commitment to safety and quality workmanship

WHY JOIN US?Working with iconic products is just one part of what makes a career with us rewarding. At William Adams our people, and their safety, genuinely matter. We’re focused on ensuring you have the tools, support, and resources to do your best work every day.
We can offer you…

A competitive hourly rate (dependent on skill level) + allowances + super
Uniforms (laundered) + PPE
Tool Loans (interest free)
Ongoing training & development
Career progression & trade upgrade opportunities
Employee Assistance Program
Recognition and genuine appreciation through a variety of formal and informal programs
Employee Referral Program – refer a mate & receive up to $3000
Relocation Assistance up to $5000
Plus, a range of perks including novated leasing, purchased leave and partner discounts across banking, health insurance, and of course the Cat parts store

If you have the drive and ambition to progress, this could be the start of a long-term career at William Adams.
Want to know more? Call David in our Talent Acquisition Team on 03 9566 0691 with any questions.BEFORE YOU APPLY
As part of your application, you'll be asked to complete a short online Workplace Safety Assessment (approximately 9 minutes).
This assessment provides additional insight into safety-related behaviours and attitudes and forms part of your application. Your application will be considered once both your application and assessment have been submitted.