Field Service Engineer - (Electrical Expert) - North Luzon

Your role

Required Skills:

• Strong electrical background with hands-on experience in troubleshooting, maintenance, and repair of electrical and electromechanical equipment.

• Expertise in reading electrical schematics, wiring diagrams, and technical drawings.Knowledge of motor control systems, VFDs, electrical panels, and industrial automation.

• Experience in workshop repair and field service environments, with strong diagnostic and problem-solving skills.Customer-oriented, proactive, and accountable, with the ability to deliver effective technical solutions

• Proficient in using technology to improve service efficiency and productivity

• Valid driver's license and willingness to travel to customer sites

• Strong communication, customer relationship, and technical support skills.

Mission:

To maximize customer satisfaction on our service quality and capability, by providing professional field service and consultancy while promoting service products to generate service NIS. To carry out service, repairs, maintenance and overhaul of air compressors and related industrial equipment.

Job Description: On-Site

• On arrival at the customer’s premise inform the person-in-charge before any jobs are being carried out, to avoid interruptions in production or any other business interruptions.
• Implement correct working methods, use correct tools and observe all safety rules and regulations.
• Collection of local purchase parts from suppliers for service jobs
• Carry out daily jobs as assigned / instructed by the Supervisor / Manager
• Follow all instructions given in the scope of works as per service work order
• Test run and monitor serviced units, record all readings to ensure units are running at satisfactory conditions
• Write reports of jobs carried out on the service work order or recommend any follow-up actions if needed.
• Explain to customer if any follow up or repair jobs are needed
• Maintain cleanliness at compressor room and surrounding area before leaving customer’s premise.

Records / maintenance and feedback

• Feedback to supervisor / manager on follow up actions required
• Provide technical and quality feedback to the technical specialist according to customer’s feedback
• Record all time spent in the field, workshop and other activities
• Timely and correct feedback on work orders, weekly report and monthly report;
• Working closely with sales team & project team to satisfy customer;
• Maintain proper PPEs’ being issued, ensure service vehicle is in good and clean condition, upkeep personal tools & equipment and workshop area