Pace Analytical Services, Inc.
Field Service Engineer HPLC/UPLC
- Compensation
- Not disclosed
- Location
- Minneapolis, Minnesota, United States
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- Not specified
- Category
- Industrial engineering
- Posted
Must have
- Education and Experience:
- Bachelor's degree in chemistry, biochemistry, electronics, or a closely related field and five (5) years instrument/equipment troubleshooting and repair work; OR an equivalent combination of education
- Complex to specialized knowledge of laboratory and analytical instrumentation.
- Complex to specialized knowledge of metrology standards.
- Principles, practices, and techniques to diagnose, troubleshoot, and solve problems.
- Complex to specialized knowledge in testing tools, instruments and calibration.
- Comprehensive understanding of the administration and oversight of area programs, policies, and procedures.
- Methods to resolve area problems, questions, and concerns.
- Comprehensive understanding of applicable area laws, codes, and regulations.
- Complex to specialized understanding of comprehensive testing tools, equipment, and calibration.
- Computer applications and systems related to the work.
- Principles and practices to serving as an effective project team member.
- Methods to communicate with staff, coworkers, and customers to ensure safe, effective and appropriate operations.
- Correct business English, including spelling, grammar, and punctuation.
- Performing complex to specialized instrumentation troubleshooting.
- Administering instrument, mechanical, electrical, and software-based functions.
- Serving as a leader in the design, development, and management of projects.
- Operating in both a team and individual contributor environment, as well as project leader.
- Interpreting, applying and explaining applicable laws, codes, and regulations.
- Preparing expert functionals reports, correspondence, and other written materials.
- Using initiative and independent judgment within established department guidelines.
- Using tact, discretion, and prudence in working with those contacted in the course of the work.
- Performing effective oral presentations to large and small groups across functional peers and the department.
- Contributing effectively to the accomplishment of team or work unit goals, objectives, and activities.
- Establishing and maintaining effective working relationships with a variety of individuals contacted in the course of the work.
Full description
SUMMARY:
Responsible for executing, providing, or overseeing the maintenance, repair, and qualification of instrumentation, hardware, and software; provide feedback and guidance regarding instrumentation using complex to specialized professional and technical knowledge of mechanical, scientific or related instrumentation and software.
ESSENTIAL FUNCTIONS:
- Provides complex to specialized diagnosis, maintenance and preventative maintenance, qualification, troubleshooting, and repairs of instrumentation/equipment.
- Provides calibration and qualification of instruments and equipment.
- Recommends and implements improvements to instrument/equipment/system.
- Sources and orders supplies and parts to ensure inventory of consumables and repair parts for instruments, as needed.
- Interacts with customers/staff to provide complex to specialized analytical instrument support, explanation of troubleshooting results, and solutions based on troubleshooting.
- Drafts and/or revises technical documentation and documents such as standard operation procedures, calibration procedures, qualification protocols, and any other documents as needed.
- Participates in cross-functional project or program objective and other project requirements, receives direction and presents information to management.
- Provides complex to specialized analysis and interpretation and counsel to staff, management, and functional leaders regarding equipment policies, programs and practices involving standard operations.
- Provides standard research, feedback and decisions to resolve customer/management and employee questions and requirements; assists with receiving vendor feedback and coordinating resources and responses as required.
- Follows Standard Operating Procedures and methods to perform work.
- Ensures the accuracy of equipment, actions, procedures and operational databases, reports, and related details through audits, queries, and operational reviews; works with teams to resolve discrepancies; resolves discrepancies or escalates discrepancies to ensure quality assurance in equipment.
- Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team.
- Promotes and supports the overall mission of Pace Analytical by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment.
QUALIFICATIONS:Education and Experience:
Bachelor's degree in chemistry, biochemistry, electronics, or a closely related field and five (5) years instrument/equipment troubleshooting and repair work; OR an equivalent combination of education, training, and experience.