Field Service Engineer

Role Overview

Our client, an established global provider of industrial engineering solutions, is seeking a hands-on Field Service Technician. Based in Malaysia, this role serves as the primary technical point of contact for customer support, on-site commissioning, installation, maintenance, and troubleshooting across key industries.

Key Responsibilities:

• Technical On-Site Operations: Lead site commissioning, installation supervision, preventive maintenance, and troubleshooting for specialized electro-mechanical systems.
• Diagnostics & Troubleshooting: Diagnose operating errors, identify root causes, and implement efficient technical solutions to maintain high equipment reliability and customer satisfaction.
• Vendor & Customer Coordination: Serve as the direct liaison for client interactions, delivering both remote and on-site support while coordinating activities with end-users and appointed vendors.
• Reporting & Compliance: Prepare accurate, timely service and expense reports following every assignment while strictly adhering to corporate Environmental Health and Safety (EHS) guidelines.

Requirements:

• Technical Expertise: Hands-on experience servicing hydraulic gearboxes, electrical motors, and electro-mechanical systems, with the ability to read electrical and mechanical schematics.
• Specialized Knowledge: Familiarity with PLCs (e.g., Siemens, ABB, Yaskawa, Fuji) and Variable Frequency Drive (VFD) systems is preferred. Experience in Construction, Steel, Mining, or Port/Automotive equipment is highly advantageous.
• Qualifications: Diploma or Degree in Electrical/Mechanical Engineering, or a relevant technical trade certification (Electrician/Mechanic).