Field Service Technician

Who We Are OWL Services is the premier sales, installation, program management and service provider to retail, commercial, fleet, aviation and marine, and emergency power generation companies across the U.S.

With 33 offices and distribution centers and more than 1,400 field service professionals, OWL delivers on a service platform that includes construction, compliance and testing, maintenance and repair, modernization and re-imaging, and EV charging solutions to keep businesses and people moving 24 hours a day, 7 days a week, 365 days a year.

OWL Services’ companies have received numerous awards over the years for exemplary customer service. Most recently it was the recipient of EVgo’s Deployment Excellence Award in its first-ever class of awardees in the National EV Charging Recognition Program.

Come join us! For more information visit and follow us on LinkedIn.

Position Summary

The position is responsible for servicing and installing various electronic equipment to include security point of sale, as well as EV charging stations.

Essential Duties and Responsibilities

• Troubleshoots, inspects, replaces/repairs a wide variety of electro-mechanical devices such as cash registers, coin changers, security equipment, alarms, and point of sale equipment.
• Manage various EV charger testing requirements such as torque, thermal imagery, insulation (megger) and performance reports.
• Locate system performance issues and fix ground faults.
• Complete service requests and maintenance repair items in a timely manner and ensures all requests are handled in a professional manner.
• Correctly review work orders, manuals, and drawings to properly perform maintenance and service of equipment.
• Utilize various testing devices, multiple hand and power tools related to the job.
• May be temporarily assigned to other geographical area to provide support with new installations and upgrades.\
• Other duties as required.

Minimum Qualifications

• Mechanical aptitude and troubleshooting skills required.
• One+ years’ experience working in an electrical capacity is preferred.
• Must be able to work independently and be a strong problem-solver.
• Strong attention to safety and willingness to follow all safety protocols.
• 24/7 on-call rotation with other techs in your area.
• Must be able to travel up to 30-40% overnight
• Experience with various POS systems (Verifone/NCR) a plus.
• Experience with Alarms a plus.
• High school diploma or equivalent.
• Good driving record is required.
• Ability to travel and possessing air travel documents, i.e., REAL ID, Passport, etc.