Field Support Center Administrative Assistant

The FSC Administrative Assistant serves as the primary front desk and administrative support resource for FSC headquarters. This position is responsible for creating a professional and welcoming office environment while coordinating facility needs, conference rooms, office supplies, employee hospitality activities, vendor relationships, mail services, and administrative support for multiple departments. Success in this role requires exceptional customer service, organization, adaptability, and the ability to effectively balance ongoing responsibilities with frequent interruptions and changing priorities.

Essential Functions

Serve as the first point of contact for visitors, employees, and vendors by greeting guests, answering incoming calls, and directing inquiries appropriately.
Serve as a resource for employees and visitors by providing general administrative assistance and directing requests to the appropriate department or contact.
Manage conference room calendars and ensure meeting spaces are organized, stocked, and prepared for meetings, training sessions, and company events.
Coordinate catering and meal orders for meetings, training classes, and other company functions, including setup and cleanup as needed.
Order and maintain inventory of breakroom, office, and training supplies.
Maintain supply storage areas and inventory levels to ensure essential materials are readily available for office operations.
Clean and maintain shared kitchen and breakroom areas, including regularly cleaning out office refrigerators.
Assist with hotel reservations and room blocks for meetings, training events, and company functions as needed.
Coordinate with vendors and building service providers regarding maintenance requests, repairs, deliveries, and facility-related needs.
Receive, sort, distribute, and scan incoming mail and packages as needed.
Handle outbound shipping and mailing support for departments across the organization.
Assist various departments with administrative projects and special assignments.
Assist visitors and employees with parking garage access and related issues.
Coordinate employee hospitality and recognition initiatives, including flowers, welcome gifts, baby gifts, SERVE Awards, and similar programs.
Coordinate employee birthday and anniversary recognition programs with external vendors.
Assist the FSC Administrative Manager with company events, employee engagement activities, and special office functions.
Other related duties as assigned.

Minimum Qualifications

1-2 years of administrative, receptionist, front desk, customer service, or related experience preferred.