Field Support Technician (Fresh grads welcome | Equipment Maintenance | Technical Support | Singaporean)

Eligibility: Singapore Citizens only
Number of vacancies: 4

Job Purpose

Provide on-site technical, maintenance, and training support for installed training systems and equipment. The role ensures that equipment is serviceable, safely deployed, and ready for scheduled training activities.

Reporting Line

Reports to the Site Lead and works closely with the Operations Manager, site support personnel and training units.

Key Responsibilities

• Perform operator-level preventive and basic corrective maintenance on fixed and pan-tilt-zoom cameras, Universal Controllers, UC Lite units, UC cameras, targetry systems, the Battlefield Effect System, and Building Instrumentation System.
• Complete scheduled preventive maintenance in accordance with approved checklists and report defects requiring higher-level technical support.
• Carry out battery charging, condition checks and equipment-readiness activities.
• Obtain written statements from users when equipment discrepancies, damage or loss are identified.
• Move equipment to/from the warehouse from/to site/s when required.
• Support annual stocktaking and maintain accurate accountability of assigned equipment.
• Cross-train and provide operational support at other sites when required.
• Comply with site safety, security and operating procedures at all times.

Candidate Requirements

• Higher NITEC or Diploma in electronics, electrical engineering, mechatronics, information technology or a related technical discipline.
• Fresh graduates are welcome to apply.
• Relevant experience in field support, equipment maintenance, system operations or training support is preferred.
• Basic troubleshooting capability for electronic, networked or electromechanical equipment.
• Able to read maintenance checklists, follow technical instructions and prepare clear service or operational reports.
• Good communication, teamwork and customer-service skills.
• Responsible, safety-conscious and able to work independently in an operational environment.
• Able to handle equipment, work outdoors and travel between work sites when required.
• Able to support training outside normal office hours, including early mornings, evenings, weekends or public holidays, when operationally required.

Key Competencies

• Technical troubleshooting and equipment maintenance
• Operational readiness and attention to detail
• Safety and security awareness
• Equipment accountability and record keeping
• Teamwork and stakeholder support
• Adaptability and responsiveness