Full description

Job Summary

We are seeking a highly motivated and experienced Finance & Insurance (F&I) Manager to oversee the financial services and insurance processes within our dealership. The ideal candidate will possess strong customer relationship management skills, extensive knowledge of loan processing, credit analysis, and dealership operations. This role involves guiding customers through financing options, upselling insurance products, and ensuring compliance with industry regulations. The F&I Manager will play a key role in maximizing profitability while delivering exceptional customer service.

Duties

Manage the entire F&I process, including presenting financing options and insurance products to customers.
Develop and maintain strong customer relationships to enhance satisfaction and loyalty.
Conduct credit analysis and evaluate loan applications to determine eligibility.
Process loans, contracts, title processing, and ensure all documentation complies with federal and state regulations.
Upsell additional products such as extended warranties, service contracts, and insurance policies to meet sales goals.
Negotiate terms with lenders and customers to secure favorable deals while maintaining compliance.
Collaborate with sales staff to facilitate smooth deal closing processes and improve overall dealership profitability.
Stay updated on industry trends, legal requirements, and dealership policies related to finance and insurance procedures.
Provide ongoing training to team members on loan officer practices, credit analysis, and contract management.