Fire Project Manager (SWC - Operations)
- Compensation
- Not disclosed
- Location
- Nashville, TN, US
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Contract
- Experience
- Not specified
- Category
- Project management
- Posted
Skills
Must have
- High school diploma required; Associate’s or Bachelor’s degree preferred. Project Management experience; PMP or IT Project+ certification desirable. Relevant technical certifications (e.g., NICET, Edw
- Skills & Abilities:
- Minimum five years’ experience in engineering and installation of low voltage or related systems. Exceptional written and oral communication skills with a proven track record of engaging customers and
- PHYSICAL DEMANDS
- Must be able to see, hear, speak, and write clearly to facilitate effective communication with employees and customers. Manual dexterity required for equipment operation and occasional lifting.
- WORK ENVIRONMENT
- Team-oriented, professional work environment. Office and site conditions typical of construction projects.
- ·
- Job Description Notice: This job description summarizes the position’s primary duties and requirements. It is not an employment contract or an exhaustive list of responsibilities. SWC reserves the rig
Full description
Fire Project Manager (SWC - Operations)
POSITION OVERVIEW
The Project Manager is responsible for planning, organizing, directing, and controlling all project activities to ensure effective and profitable project delivery. A primary focus is placed on proactive customer communication, ensuring customer satisfaction throughout the project lifecycle, and delivering solutions that meet or exceed client expectations. This role supervises labor and sub-contractors and utilizes financial reports, contracts, and management tools to drive project success. The Project Manager is also responsible for developing employees, managing quality, and ensuring that all customer and project requirements are met.
KEY DUTIES & RESPONSIBILITIES
Project Planning & Delivery
Develop comprehensive project plans and schedules for engineering, installation, and subcontracting activities, ensuring alignment with customer requirements and expectations.
Maintains up-to-date job plans and specifications, collaborating with engineering teams during design and drafting phases.
Coordinates procurement and ensures timely delivery of all materials, supplies, and services.
Prepares, manages, and executes detailed project installation plans, regularly updating customers on progress and addressing any changes to scope, schedule, or deliverables.
Implements and communicates agreed-upon changes to project scope with all stakeholders, ensuring transparency and customer buy-in.
Maintains construction schedules, coordinates with other trades, and selects and monitors subcontractor performance to uphold quality and client standards.
Keeps all project stakeholders, especially customers, informed of project status, issues, and resolutions through regular updates and documented communications.
Maintains comprehensive digital records for all aspects of the project, facilitating clear communication and accountability.
Customer Communication & Satisfaction
Champions a customer-centric approach, acting as the primary point of contact for clients throughout the project lifecycle.
Establishes and nurtures strong relationships with client decisionmakers, understanding their priorities and proactively addressing concerns.
Conducts regular site walks with customers, providing clear, documented updates on project status, installation quality, and next steps.
Implements a robust quality assurance program designed to continuously improve customer satisfaction and project outcomes.
Ensure prompt response to customer inquiries, feedback, and change requests, always maintaining a professional and solutions-oriented demeanor.
Drives customer satisfaction by ensuring projects are completed on time, within scope, and to agreed quality standards.