Fleet Operations Support Assistant - 3 Months (f/m/d)

Created in 2016, Free2move simplifies mobility-related uses by offering a wide range of services to satisfy everyone's 🚘 travel needs.

With Free2move, you can rent a city car for shopping or for your stay in Italy or book a car park during your weekend in Paris... all in one click, on our web/mobile platform! 📲

Born from the merger of the Stellantis Group 🚗 and the start-up TravelCar, Free2move, thanks to its agility and its spirit of conquest has managed to establish itself in just few years as a reference player to revolutionize the mobility of all travellers.

Having become the #1 reflex for more than 6 million users, Free2move operates in more than 170 countries across 5 continents 🌎 and is available in 30 languages and 26 currencies. 5000 partners trust us and several hundred thousand vehicles are available!

If you want to join a team of +650 experts and bold international projects, then you're in the right place! 🎯

You will evolve in an ultra-dynamic, innovative, agile, internationally-focused structure and integrate our talented teams, full of ideas and motivation and with multidisciplinary skills, at the crossroads of the digital eco-system and the fast-changing automotive sector.

For a temporary replacement, we are seeking an organized, autonomous, and detail-oriented professional to assist with day-to-day fleet administration and operational tasks. In this role, you will play a key part in supporting our operations team, with a primary focus on monitoring and managing Total Loss vehicles and sales processes.

This is a position ideal for someone who can hit the ground running, manage tracking sheets efficiently, and collaborate smoothly with external partners and internal accounting teams.

Key Responsibilities

• Total Loss Monitoring: Track and update the Total Loss (TL) monitoring file across every stage of the process to ensure full data accuracy.

• Partner & Documentation Management: Request and collect necessary documentation from our operational partners (e.g., Leasys, Kroschke, workshops) to prepare vehicles for sale.

• Auction & Remarketing: List and manage vehicles on auction via our partner platform (Auto1).

• Billing & Invoicing: Coordinate internally with the Accounting department to request invoice creation and send invoices to buyers promptly.

• Payment & Vehicle Handover: Track buyer payments to facilitate and clear the final handover of Total Loss vehicles.

• Claims Support: Request expert technical reports on behalf of the Claims team as needed.

Qualifications & Requirements

• Language Skills: Fluent in German (mandatory for daily operations and partner interaction). Fluent/Professional English.

• Key Skills: Strong autonomy, excellent organizational capabilities, and sharp attention to detail.

• Software Proficiency: Proficient in Excel / Google Sheets (comfortable working with tracking sheets, formulas, and updates).

• Onboarding Readiness: Ability to learn quickly and adapt to fast-paced operational workflows.

Nice-to-Have:

• Prior knowledge or experience in the automotive industry or fleet management.

What We Offer

• An exciting opportunity to work within a leading mobility brand.

• A supportive, fast-paced, and international team environment.

• Modern working tools and flexible work arrangements.

What we offer 🎁**

Working at Free2move means becoming part of a tribe in which the culture of performance rhymes with a good atmosphere. It is also:

• A start-up spirit supported by a large Group

• The opportunity to revolutionize the uses of mobility with us!

• A neat integration to start well

• Lots of possibilities for development

• Collaboration with multidisciplinary and international teams

• International projects to perfect your background!

• An access to our E-Learning platform 📚 : for the development of languages and other skills

...This list is not exhaustive...

Job type:
**- 3 months Temporary contract

Location : within our office in Berlin

Package :

• Annual gross salary package depending of your experience: +/- 35K€

• Mobility Allowance : 100€/month

• 30 vacation days