FLEX Director of Design Operations, Design Systems
- Compensation
- Not disclosed
- Location
- Bethesda, MD, United States
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- 8+ years
- Category
- Design
- Posted
Skills
Must have
- Bachelor's degree in UX Design, Interaction Design, Human-Computer Interaction, Product Design, Design Systems, Design Operations, or a related field; or equivalent professional experience.
- 8+ years of experience in digital product design, design systems, UX strategy, DesignOps, or related disciplines, including leadership of complex enterprise-scale initiatives.
- Experience leading, owning, or significantly contributing to an enterprise design system or digital platform, including roadmap development, governance, adoption, and cross-functional collaboration wi
Nice to have
- Deep expertise in design systems, including component libraries, design tokens, documentation, governance models, accessibility standards, and design-to-development workflows utilizing tools such as F
- Experience establishing DesignOps practices, including intake, prioritization, capacity planning, contribution models, workflow optimization, and organizational enablement at scale.
- Experience leveraging emerging technologies and AI-enabled tools to improve design system adoption, documentation, quality, accessibility, designer and developer workflows, or operational efficiency.
Full description
JOB SUMMARY
We are seeking a strategic, collaborative, and forward-thinking FLEX Director of Design Operations, Design Systems to lead the evolution of the Marriott Associate Design System (MADS), our enterprise-wide foundation for building intuitive, accessible, consistent, and scalable digital experiences for Marriott.
As the FLEX Director of Design Operations, Design Systems, you will lead the vision, strategy, roadmap, governance, adoption, and operational model for MADS. You will treat the design system as an enterprise product and capability; connecting the needs of product teams with reusable design and engineering solutions that improve quality and accelerate delivery across Marriott’s internal digital ecosystem.
This role serves as a key bridge between Design and Design System Engineering, working in close partnership with engineering leadership to jointly evolve the system from strategy through production. Together, design and engineering will align roadmaps, evolve component architecture, maintain design-to-code parity, and ensure MADS solutions are accessible, technically scalable, and designed for reuse.
The FLEX Director of Design Operations, Design Systems will also lead DesignOps for MADS, establishing scalable processes for work intake, prioritization, capacity and resource planning, governance, contribution, documentation, and delivery. This leader will maintain visibility into demand across the organization and help determine where design system investment can solve recurring product needs at scale.
This is both a strategic leadership and hands-on design leadership role. The FLEX Director of Design Operations, Design Systems will guide design system designers, provide design direction and critique, and help translate complex enterprise needs into scalable patterns, components, standards, and experiences.
CANDIDATE PROFILE Education and Experience
Required
- Bachelor's degree in UX Design, Interaction Design, Human-Computer Interaction, Product Design, Design Systems, Design Operations, or a related field; or equivalent professional experience.
- 8+ years of experience in digital product design, design systems, UX strategy, DesignOps, or related disciplines, including leadership of complex enterprise-scale initiatives.
- Experience leading, owning, or significantly contributing to an enterprise design system or digital platform, including roadmap development, governance, adoption, and cross-functional collaboration with design and engineering teams.
Preferred
- Deep expertise in design systems, including component libraries, design tokens, documentation, governance models, accessibility standards, and design-to-development workflows utilizing tools such as Figma, Storybook, GitHub, Jira, and Confluence.