Flight Attendant

JOB SUMMARY

The Charter Communications Aviation Flight Attendant is responsible for providing the highest levels of cabin safety and service to Charter Communications executives, clients and guests who are traveling on board Charter Communications aircraft. The primary role of a Flight Attendant is to ensure the safety of the passengers. This role reports administratively to the Lead Flight Attendant and functionally to the aircraft Captain for all assigned trips

MAJOR DUTIES AND RESPONSIBILITIES

Responsible for delivering the highest levels of passenger safety, as well as in-flight VIP-level service and support

Work in accordance with the Flight Operations Manual (FOM), FAA, ICAO Regulations and all Flight Attendant process documents

Responsible for aircraft cabin safety assurance, cabin preparation, catering, in-flight cabin service, cabin productivity and entertainment systems, post-flight duties and Commissary upkeep

Use superior judgment to ensure a safe and efficient cabin environment during all phases of flight and maintains a high level of professional conduct, decorum, and appearance

Act as the flight crew point person in the cabin in the event of an aircraft emergency and effectively coordinates the plan with fellow flight crew members

Participate in pre-flight briefing/flight risk analysis and post-trip review

Ensure that all risk mitigation relating to the cabin are conducted

Ensure that the FOM required Safety Briefing is provided to all passengers

Ensure proper operation of aircraft emergency, galley, and cabin equipment

Plan menus, procure supplies, and provide first class food & beverage service

Maintain a clean, neat, and orderly cabin environment during and post the flight

For international flights prepare all requisite declarations for alcohol and other controlled substances as required by foreign governments

Ensure that Customs Declarations are properly completed by passengers and submitted to the trip

Management of aircraft Commissary including purchasing of cabin stocks (including consumables, snacks, beverages, alcohol, wine, paper products, OTC & prescription medications, household items, etc.)

Inventory control of Commissary (including stocking levels and reorder points) and ensures stock rotation

Purchase of cabin entertainment media

Management of cabin furnishings including dry cleaning of all linen and bedding items, laundry/starch, ironing of linens, dish towels, etc.

Actively involved in the development and deployment of the SMS

Update Passenger Profiles to ensure continuity of superior service

Awareness of developments in business aviation Flight Attendant industry

Other duties as assigned

**REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge **
Ability to read, write, speak and understand English
Familiarity with applicable FAA, FOM, and ICAO Rules & Regulations
Familiar with SMS processes, including Risk Analysis and Mitigation
Current flight attendant safety training and medical training certificates
Industry involvement and awareness of flight attendant best-practices
Strong customer service and interpersonal skills
Able to handle pressure in stressful situations
Works independently and is equally effective in working with others
Excellent verbal and written communication skills
Excellent communication and interpersonal skills
Strong problem-solving skills
Able to perform basic math calculations accurately
Familiar with Microsoft Office Suite, iPad, and related software applications
Knowledge of all cabin, traveler productivity and entertainment systems which includes all emergency equipment
Able to work Holidays, weekend, nights, and extended hours when required
Able to work on ‘reserve’ status when required
Maintains a valid US Passport with appropriate visas

Education

Associates degree or equivalent FAR Part 91 flight operations experience (as determined by the Lead Flight Attendant) required. Bachelor’s degree preferred.

Related Work Experience

2-4 years of Experience in an executive flight attendant role

WORKING CONDITIONS

Office environment