Floral Design Operations Manager

We are seeking an experienced and creative Retail Manager to oversee daily storefront operations, manage inventory and procurement of global floral stock, and lead our floristry design team. This role requires a balance of high-level creative direction and robust retail business management to ensure client satisfaction and revenue growth.

Key Responsibilities

• Retail Operations & Leadership: Oversee daily boutique operations, manage retail budgets, set sales targets, and design visual merchandising displays to optimize boutique traffic.
• Floral Team Management: Supervise, mentor, and schedule roster shifts for junior florists and retail assistants. Establish brand standards for bouquet crafting, floral arrangements, and wedding event setups.
• Supply Chain & Inventory Procurement: Source, negotiate, and order fresh flowers and botanical supplies from global and wholesale suppliers. Oversee flower conditioning and storage quality control to minimize wastage
• Business Development & Client Relations: Formulate strategic marketing campaigns and seasonal collections (e.g., Valentine's Day, festive seasons). Manage large-scale accounts for weddings, corporate workshops, and upscale events.
• Experience: Minimum 3 to 5 years of experience in retail management, specifically handling high-end floral design or specialty luxury retail.
• Technical Skills: Exceptional artistry in modern and traditional floral design techniques. Proficiency in retail Point of Sale (POS) tools, inventory management software, and e-commerce platforms.
• Soft Skills: Strong leadership capabilities, commercial acumen, and willingness to work flexible schedules, including weekends and public holidays