Food & Beverage Manager (Concessions) | Toledo Complex

THE ROLE

Under the leadership of the General Manager and the Food & Beverage Director the Concessions Manager will be responsible for effectively and profitably managing and directing all day-to-day aspects of the Concessions operations at the Toledo Complex.

ESSENTIAL FUNCTIONS

• Responsible for assisting in operating within budget, managing monthly P&L statements and ensuring that all financial reporting is accurate.
• Foster a partnership with the Client to deliver on fan experiences for all events.
• Create and foster a positive team member experience.
• Provide leadership, coaching and mentorship to the staff responsible for executing the team business plan.
• Sustain cost as it pertains to labour and operating supplies, work within budgeted guidelines.
• Provide efficient service and quality products by maintaining proper safety and sanitation procedures as well as ensuring proper repair and maintenance of food service equipment; create a working relationship with local health officials.
• Ensure unit compliance with federal, provincial, local, and Legends regulations regarding sale of alcohol.
• Ensure proper hiring, promoting associates per Legends standards and CBA.
• Preserving existing programs and developing new concepts to ensure the highest possible quality of food and service.
• Oversee inventory for concessions operations and assist in developing yearly operational budgets.
• Scheduling of hourly staff as required.
• Adhering to all Legends and Client policies and processes.
• Perform other related duties, tasks and responsibilities are required.

QUALIFICATIONS

• The ideal candidate will have a bachelor’s degree with a minimum of 5-7 years' management experience in the high volume foodservice industry, preferably in concessions environment for a sports and entertainment venue.
• Must have excellent written and verbal communication skills and the ability to multitask and prioritize in a deadline-oriented environment.
• Demonstrate leadership and vision in managing staff groups and major projects or initiatives.
• Customer service oriented with the ability to communicate with employees, vendors, client representatives and guests in a positive and professional manner.
• Must be flexible to work extended hours due to business requirements including late nights, weekends and holidays.
• Must be able to work in a team environment.
• Knowledge of accounting procedures, POS Systems and inventory management systems is preferred.
• Proficiency in Microsoft Word, Excel, and PowerPoint.

COMPENSATION

Competitive salary range of $50,000 - $60,000 commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.