Food Manager Trainee

Key Job Responsibilities Include:

• Assist in training, coaching, and motivating store employees

• Learn to lead and support the talent management of employees

• Learn to conduct performance conversations and support a positive team culture

• Model high standard in customer service

• Responsible for building strong customer relationships and delivering solutions.

• Oversee and monitor customer satisfaction levels and identify areas for improvement

• Participate in workforce planning, scheduling, and training to ensure adequate coverage

• Develop and understanding of local customer needs, shopping patterns, and community expectations

• Assist in executing marketing programs, initiatives, and promotions.

• Learning the aspects of the management, maintenance, and security of the store location and property.

• Support daily store functions including inventory management, ordering, receiving, stock rotation, and merchandising

• Participate in asset protection activities such as shrink reduction, loss prevention, and incident reporting

• Administrative duties include maintaining documentation of workflows

• Learn to interpret financial reports including sales, margins, labour costs, and operational expenses

Who you are:

• Grade 12 or equivalent, post-secondary degree or diploma in a related field preferred

• Previous retail and customer service experience

• Exceptional customer service skills with a positive attitude

• Strong attention to detail and excellent organizational skills

• Co-operative Retailing System (CRS) experience an asset.

• Proven effective communication skills; both verbal and written

• Class 5 drivers license

• Ability to lead, mentor and develop people and work well with others

• Commitment to ongoing learning and development

• You are available to work flexible hours, which will include days, evenings, and weekends

You’re aligned with our Values

What we offer:A competitive Compensation and Benefit Package: Our Team Members receive competitive salaries a comprehensive benefits package which includes Group Life Insurance, Short- & Long-Term Disability, Extended Health and Dental. and an employer-contributed pension plan, matched at 6% of salary.

Inclusive Work Environment: At Co-op, we embrace diversity and inclusion, and we’re working to create a workplace that is as diverse as the communities we serve. We support and provide an environment that allows all to bring their whole selves to work.