Forklift Field Service Technician

Compensation Range: $30 to $42 per hour. This range is regarding base pay only and does not include benefits and potential bonuses. Overall compensation will be determined based on factors such as geographical location, skillset, education, and experience.
Alta Material Handling is currently looking for a full time Forklift Field Service Technician reporting to our Woodbridge, ON branch. This position is first shift, M - F, and hourly (no flat rate!). Field Technicians are provided a company service van, which is provided for our Techs to drive home (you don't leave it at our shop at the end of the day), along with a fuel card. This job posting is for an existing vacancy.
The primary responsibilities of the position consist of, but are not limited to:

Responsibilities:

Performing preventative maintenance on customer forklifts and other material handling equipment
Diagnose and repair all forms of customer equipment
Completing each repair job in a timely, efficient and professional manner
Providing exceptional customer service
Work and manage workloads independently
Proper completion and submission of all required paperwork
Field Technicians are responsible for company vehicle and on-board parts inventory
Incorporate Alta's Guiding Principles into daily activities
Performs other duties as assigned
Consistent, regular, and reliable attendance including being ready for work at the designated start time

We encourage our Technicians to participate in our in-house paid training program, allowing them to acquire additional skills in diagnosis and troubleshooting and further advance their career as a Technician. Also, company uniforms are provided!

Qualifications:

Two years of previous forklift repair experience is highly desired
We do not require Canadian work experience for this role.
Previous field experience is highly preferable
Strong working knowledge of electric and liquid propane units
Excellent mechanical aptitude
Possess own tools
Must have clean driving record and valid driver’s license to drive company vehicle
Computer programs - Hyster TKC training software and Yale/Hyster contact management system
Language Skills - Intermediate: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
Mathematical Skills - Basic: Ability to add and subtract
Reasoning Ability - Intermediate: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands/Work Environment:

Physical/Sensory Functions: Regularly will stand, walk, use hands, reach with hands; Frequently will talk/hear; Occasionally will sit, climb or balance, stoop, kneel, crouch or crawl.
Frequent bending and working from a prone position (lying down while working underneath equipment) are required.
Vision: No special vision requirements.
Lift and/or Move Functions: Regularly will lift up to 10 pounds; Frequently will lift 11 to 25 pounds; Occasionally will lift from 26 to 100 plus pounds
Work Environment: Regularly will work near moving mechanical parts; Frequently will be exposed to fumes or airborne particles, outdoor weather conditions; Occasionally will work in wet or humid conditions (non-weather), extreme cold and heat (non-weather), risk of electrical shock, vibration