Forward Deployed Architect
Senior hands-on architect at DevRev who owns end-to-end delivery of AI-driven customer projects: designing AI agents, integrations, and workflows on the DevRev platform, coding proofs-of-concept and custom integrations (30-50% customer-facing, 30-50% hands-on coding), using TypeScript/JavaScript, Python, and LLM techniques like RAG and prompt engineering.
- Compensation
- Not disclosed
- Location
- Austin, Texas, United States
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- 5+ years
- Category
- Architecture
- Posted
Skills
Must have
- 5+ years in software development, AI/ML engineering, or technical consulting with customer-facing experience
- Strong proficiency in TypeScript/JavaScript, Python, data structures and algorithms
- Applied AI knowledge: LLMs, prompt engineering, RAG, function calling, and building evals for agentic AI solutions
- Demonstrated experience designing scalable enterprise architecture with security, scalability, and identity management considerations
- Hands-on experience with AWS, GCP, or Azure at enterprise scale; modern DevOps practices (CI/CD, containers, observability)
- Comfortable integrating systems via APIs, webhooks, and event/data pipelines
- Strong written and verbal communication to articulate technical concepts to engineers and business stakeholders
- Customer empathy with a bias for action and focus on solving customer problems
- Data-driven mindset using A/B testing, telemetry, and metrics
- Bachelor's or Master's degree in Computer Science, Engineering, or related discipline
- Willingness to travel up to 50% for on-site discovery, deployment, and customer engagement
Nice to have
- Advanced degrees or certifications in AI/architecture frameworks (e.g., TOGAF, SAFe)
Full description
About DevRev
At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries.
About the team
The Applied AI Engineering team ensures our customers get the optimal experience from DevRev. As customers go through their DevRev journey, they may identify needs for integration with existing enterprise systems and services, workflow and process automation, or customization of the DevRev platform to achieve their business objectives. Our team works with customers to understand requirements and design, develop, and implement solutions to meet customer goals.
Your mission is to systematically help customers find value with DevRev by developing a thorough understanding of their needs, owning coordination between internal and external stakeholders, and engineering the solution to get the job done. You are a product expert and will use your application development and AI/ML skills to ensure our customers get the most out of the DevRev platform.
About the role
As a Forward Deployed Architect, you will serve as a hands-on senior technical architect on the Applied AI Engineering team, owning the end-to-end design and delivery of AI-driven business transformation projects.
You will work closely with pre-sales teams to scope technical integration and implementation strategies, translating business requirements into architectural solutions. Once opportunities move to post-sales, you will own the detailed technical designs from original scoping documents and drive execution — including hands-on coding to build proofs-of-concept, custom integrations, and solution prototypes that validate technical feasibility.
As the technical owner of the customer relationship, you will partner cross-collaboratively to ensure successful delivery. This position requires a unique blend of enterprise architecture expertise, AI solution design, hands-on development skills, customer empathy, and cross-functional collaboration. You will act as the connective tissue between pre-sales, customer success, engineering, and product teams, bringing our AI capabilities to life for real-world business impact.
What you'll do
- Customer-Facing: 30–50% working directly with customers