Forward Deployed Engineer, Enterprise
Customer-facing engineer owning technical relationships with Tavily's largest enterprise customers — leading discovery, building proofs of concept, and deploying production RAG pipelines, agent workflows, and API integrations. Highly hands-on with Python, LLMs, and modern AI stacks; the posting states the role is on-site in New York.
- Compensation
- Not disclosed
- Location
- London, United Kingdom; Remote - Europe
- Work setup
- Remote
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- 5+ years
- Category
- Solutions engineering
- Posted
Skills
Must have
- 5+ years of software engineering experience, ideally in a customer-facing technical role (Forward Deployed Engineer, Solutions Architect/Engineer, Sales Engineer, Technical Consultant)
- Strong hands-on engineering ability with Python, APIs, backend systems, and production software development
- Experience building with LLMs, RAG, agent architectures, context engineering, and modern AI application stacks
- Experience working with enterprise customers: technical discovery, POCs, solution design, stakeholder management, and production rollout
- Strong understanding of how enterprises evaluate, deploy, secure, and scale AI systems
- Ability to communicate clearly with both technical and executive stakeholders
- High autonomy, strong ownership, and comfort operating in a fast-moving startup environment
- Excellent written and verbal communication skills
- Based in New York City, or willing to relocate
Nice to have
- Experience with agent/LLM orchestration frameworks such as LangChain, LlamaIndex, LangGraph, OpenAI Agents SDK, or CrewAI
- Experience with vector databases such as Pinecone, Weaviate, pgvector, or Qdrant
- Experience with enterprise AI use cases in financial services, legal, consulting, enterprise SaaS, sales, marketing, or internal knowledge management
- Track record helping large customers move from POC to production
- Experience building internal tools, technical playbooks, demos, or reusable customer-facing assets
- Prior experience at a high-growth AI infrastructure, developer tools, or enterprise SaaS company
Full description
The Team
Forward Deployed Engineering owns how Tavily shows up technically in the field. The team sits at the intersection of customers, Product, Engineering, Sales, Partnerships, and Customer Success.
The Enterprise FDE motion focuses on Tavily’s highest-value customers and strategic enterprise opportunities — from technical discovery and solution design through proof of concept, production rollout, adoption, and expansion.
The role
As a Forward Deployed Engineer, Enterprise, you’ll work directly with Tavily’s largest and most strategic customers to design, prototype, and deploy production-grade AI systems powered by Tavily’s API. You’ll own the technical relationship across the customer lifecycle, helping enterprise teams move from early use case exploration to deployed, scalable agentic applications.
You’ll be deeply hands-on: building RAG pipelines, agent workflows, evaluation loops, reference architectures, and custom integrations alongside customer teams. You’ll also serve as a critical bridge between the field and our Product and Engineering teams, translating enterprise needs into roadmap signal.
Your responsibilities will include:
- Work directly with enterprise customers to understand their AI use cases, technical architecture, success criteria, and deployment requirements.
- Lead technical discovery and solution design during pre-sales and expansion conversations.
- Scope, build, and deliver proofs of concept that demonstrate clear business and technical value.
- Design and implement production-ready integrations using Tavily’s API, including RAG pipelines, agent workflows, internal tools, and industry-specific GenAI applications.
- Partner with customer engineering, data, product, and AI teams to move use cases from prototype to production.
- Monitor customer API usage patterns and recommend improvements to increase reliability, latency, coverage, and overall value.
- Translate recurring customer needs, blockers, and technical patterns into clear product and roadmap input.
- Create reusable enterprise assets, including reference architectures, integration templates, deployment guides, demo environments, and technical documentation.
- Represent Tavily in customer architecture reviews, executive technical conversations, implementation check-ins, and post-deployment reviews.
- Partner closely with Sales, Customer Success, Product, and Engineering to drive adoption, retention, and expansion across strategic accounts.
We expect you to have:
- 5+ years of software engineering experience, ideally in a customer-facing technical role such as Forward Deployed Engineer, Solutions Architect, Solutions Engineer, Sales Engineer, or Technical Consultant.