Forward Deployed Engineer
Client-facing engineer owning end-to-end technical delivery of Handoff's AI-automated takeoff platform for 2-3 enterprise construction accounts — customizing estimates and reports, building integrations and APIs into client POS/ERP systems, and hitting accuracy and SLA targets. Requires 5+ years shipping production systems with Node.js, Python, and SQL, plus B2+ English.
- Compensation
- $5K–$6.5K / mo
- Location
- São Paulo
- Work setup
- Hybrid
- Seniority
- Not specified
- Employment
- Contract
- Experience
- 5+ years
- Category
- Solutions engineering
- Posted
Skills
Must have
- 5+ years of software engineering experience with a track record of shipping and operating production systems
- Full-stack proficiency in Node.js, Python, and SQL
- Hands-on API experience: designing, exposing, and documenting APIs, mapping data to client schemas, working with legacy or non-REST systems
- Strong client-facing skills, comfortable working directly in client channels with engineers and non-technical staff
- Metrics-driven: defines quality metrics, tracks accuracy trends, makes progress quantifiable
- Self-contained and autonomous: able to own technical delivery for multiple accounts amid ambiguity and shifting requirements
- B2+ English for communication and documentation with US clients
Nice to have
- Exposure to LLM/AI applications
- Familiarity with residential construction (framing, foundation, roofing, siding, interior scope) and estimating workflows
Full description
Why join us?Handoff is the AI agent that runs a construction company. We help remodelers automate estimating, streamline operations, and win more work - backed by real-time cost data, intuitive design, and workflows that “speak contractor.” With over 10,000 monthly active users and $6B in annualized project volume already flowing through our platform, we’re becoming the trusted partner for the people who build our homes.
We are backed by $25M+ raised from Y Combinator, Initialized, and Greycroft. Our team is distributed across hubs in Austin, São Paulo, and Buenos Aires, and we are deeply focused on building intuitive, high-impact solutions that make a real difference for our users.
Forward Deployed Engineer at Handoff
You'll be the dedicated, client-facing engineer behind Handoff's AI-automated takeoff platform for our enterprise construction accounts. Think of yourself as the technical owner of two to three enterprise relationships: you'll embed with each client's software and estimating teams, customize our deliverables to their exact standards, stand up intake and delivery workflows, and iterate until our outputs clear a measurable quality bar.
You'll partner with a Construction Account Manager who owns the business relationship while you own everything technical, from first pilot to production integration with their POS/ERP systems. This is a high-ownership role for engineers who like ambiguity, direct customer contact, and being accountable for real business outcomes.
What you'll do
- Own end-to-end technical delivery for 2-3 enterprise accounts, from pilot success criteria through production rollout and ongoing support.
- Customize our core deliverables: estimates, takeoff drawings, and summary reports - to each client's templates, naming conventions, units, materials preferences, and branding.
- Stand up and automate intake and delivery workflows (file transfer, custom CSV exports, API payloads) into and out of client systems.
- Expose and document Handoff's API for clients to consume, and build SKU matching that maps our estimate line items to a supplier's catalog - maintaining mappings as catalogs evolve.
- Assess each client's tech stack (POS/ERP systems such as Oracle), recommend a realistic integration path, and assist with connections to legacy systems, scoping what's feasible and never over-promising.
- Lead weekly calibration reviews with the client's estimating team, incorporate correction notes, and drive accuracy against agreed error-rate targets, treating measurement as a core requirement, not an afterthought.
- Meet delivery SLAs and provide first-line technical support and maintenance throughout the engagement.