Founding Forward Deployed Engineer
Founding Forward Deployed Engineer at an early-stage AI company serving consumer packaged goods: owns customer implementations end to end — workflow discovery, integrations (EDI, ERP, inventory, accounting, freight), configuration, testing, and go-live — and feeds field insights back into the product. Requires 3+ years in a customer-facing technical role with API/SQL fluency.
- Compensation
- $200K / yr
- Location
- New York
- Work setup
- Remote
- Seniority
- Not specified
- Employment
- Full time
- Experience
- 3+ years
- Category
- Solutions engineering
- Posted
Skills
Must have
- 3+ years in forward deployed engineering, solutions engineering, implementation engineering, technical onboarding, or similar customer-facing technical role
- Experience owning customer onboarding from discovery through deployment and go-live
- Technical fluency with APIs, data models, SQL, and integration debugging; able to read and write code
- Hands-on experience building or troubleshooting integrations across EDI, ERP, inventory, accounting, and freight systems
- Ability to map purchase-order-to-cash workflows and translate complex operational needs into technical solutions
- Strong systems thinking, ownership, and comfort working through ambiguity and complex customer challenges
Nice to have
- Experience in consumer packaged goods, supply chain, logistics, or ERP integrations
Full description
About the Role
Join an early-stage AI company serving the consumer packaged goods sector as a Founding Forward Deployed Engineer. You will connect the platform with customers' operations teams, owning implementations from workflow discovery through go-live and helping turn field insights into product improvements.
What You'll Do
- Own customer onboarding end to end, including discovery, integration, configuration, testing, and go-live.
- Work directly with operators to map purchase-order-to-cash workflows and design platform configurations for their needs.
- Build and troubleshoot integrations across EDI, ERP, inventory, accounting, and freight systems.
- Translate operational requirements into data models, configurations, and product capabilities.
- Share customer implementation insights with engineering to inform product improvements.
What We're Looking For
- At least 3 years in forward deployed engineering, solutions engineering, implementation engineering, technical onboarding, or a similar customer-facing technical role.
- Experience owning customer onboarding from discovery through deployment and go-live.
- Technical fluency with APIs, data models, SQL, and integration debugging, with the ability to read and write code.
- Hands-on experience building or troubleshooting integrations across EDI, ERP, inventory, accounting, and freight systems.
- Ability to map purchase-order-to-cash workflows and turn complex operational needs into clear technical solutions.
- Experience in consumer packaged goods, supply chain, logistics, or ERP integrations is valuable.
- Strong systems thinking, ownership, and comfort working through ambiguity and complex customer challenges.
Compensation & Benefits
Base salary range: $0 to $200,000 USD annually. Visa sponsorship is not available.
Location
On-site in New York, United States.