French Customer Support Specialist

French Customer Support Specialist

Location: Athens, Greece (Hybrid, On-site, or Remote within Greece relocation required)

Job Type: Full-time | Monday to Friday

Start Date: Immediate

Role Overview

We are looking for a French Customer Support Specialist to join our international team. You will be the first point of contact for customers via phone, email, and chat providing guidance, solving problems, and ensuring a world-class user experience. This is your chance to represent leading global brands while working in a dynamic and collaborative environment.

Key Responsibilities

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Provide professional and empathetic support to French-speaking customers.

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Troubleshoot and resolve technical and service-related issues.

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Accurately document customer interactions in CRM systems.

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Adhere to brand-specific guidelines and quality standards.

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Escalate complex cases to internal teams when necessary.

Requirements

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Native or near-native level of French.

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Good command of English (B2+).

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Excellent communication and interpersonal skills.

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Ability to thrive in a fast-paced, rotating-shift environment.

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Previous customer service experience is an advantage.

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Important: This role does not offer visa sponsorship. Applicants must already have the right to work in Greece.

Salary & Bonus

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Monthly Gross Salary: 1200-1500

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Performance Bonus: Up to 300 per month.

Benefits & Relocation Support

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Flight to Greece (within the EU).

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Two weeks of hotel accommodation upon arrival.

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Airport pickup service.

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Free real estate agency assistance.

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Private health insurance.

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Paid training and onboarding.

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Career growth and internal promotion opportunities.

Why Join Us?

This is more than a job it's an opportunity to grow your career internationally while living in the vibrant city of Athens.

Apply now and join our team!