Front Desk Assistant

Sales & Service at our Front Desk

Job Overview:

As a Front Desk Assistant, you will be the first point of contact for our clients, providing exceptional customer service and creating a welcoming atmosphere at our studio. Your main responsibilities will be selling memberships and plans to our new and existing clients. Additionally, you will be responsible for checking in classes and assisting with general administrative tasks.

Responsibilities:

• Membership & Plan Sales

• Greet and check in clients for classes

• Answer phone calls and emails in a professional manner

• Assist with member retention

• Maintain a clean and organized front desk area

• Provide information about our classes, services, and retail products

• Assist with special events and promotions as needed

Requirements:

• Proven track record of successful sales experience

-Excellent customer service skills

• Strong communication and interpersonal abilities

• Ability to multitask and work in a fast-paced environment

• Strong computer skills

• Previous experience in a similar role is a plus

At Firehouse Hot Yoga, we are committed to creating a positive and inclusive work environment. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. As an equal opportunity employer, we comply with all applicable laws regarding non-discrimination and are unable to inquire about criminal backgrounds during the hiring process.

If you are passionate about health and wellness, enjoy working with people, and thrive in a dynamic environment, we would love to hear from you. Apply now to join our team as a Front Desk Assistant and help us create a positive and uplifting experience for our clients.