Front Desk Associate
- Compensation
- Not disclosed
- Location
- Gravitas Beverly Hills
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- Not specified
- Category
- Administration
- Posted
Full description
Position Summary
The Front Desk Associate serves as the central hub of information, hospitality, and member support at Gravitas Beverly Hills, a private members-only club. This role goes far beyond traditional hosting—functioning as a warm, polished, and highly resourceful concierge who creates an elevated and seamless member experience from arrival to departure.
The Concierge greets members and their guests, manages reservations and inquiries, upholds club rules with grace and discretion, and assists with membership-related needs while maintaining the highest level of professionalism and confidentiality. As the first and last point of contact, this position sets the tone for the Gravitas experience by anticipating needs, exceeding expectations, and fostering meaningful relationships.