Front Desk Attendant Hampton Inn at Blast Off Bay

Benefits:

• Paid time off

• Employee discounts

• Flexible schedule

About the Role:

Join our dynamic team at Hampton Inn at Blast Off Bay, where hospitality meets adventure! As the Front Desk Associate, you will be the welcoming face for our guests, ensuring a memorable stay at our vibrant hotel in Goddard, KS.

Responsibilities:

• Greet and check-in guests with a warm and friendly demeanor.

• Manage reservations and provide information about hotel amenities and local attractions.

• Handle guest inquiries and resolve issues promptly and efficiently.

• Process payments and maintain accurate records of transactions.

• Monitor and maintain the cleanliness and organization of the front desk area.

• Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.

• Assist with administrative tasks and support hotel operations as needed.

• Provide exceptional customer service to enhance the guest experience.

Requirements:

• High school diploma or equivalent; hospitality experience preferred.

• Strong communication and interpersonal skills.

• Proficient in computer systems and hotel management software.

• Ability to multitask and work in a fast-paced environment.

• Detail-oriented with excellent organizational skills.

• Must be available to work flexible hours, including weekends and holidays.

• Positive attitude and a passion for providing outstanding service.

• Previous experience in a customer-facing role is a plus.