Front Desk Support Specialist
- Compensation
- Not disclosed
- Location
- Macon, GA 31207
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- Not specified
- Category
- Administration
- Posted
Must have
- A high school diploma or GED is required, along with one year of healthcare office experience to include hands on computer knowledge of electronic medical records, preferably EMD and/or Athena. The su
- Background Check Contingencies: - Criminal History Check
- - Credit Check
- Documents:
- - Resume - Cover Letter - List of three professional references with contact information
- About Mercer University
- Founded in 1833, Mercer University is a distinguished private institution recognized for its commitment to academic excellence, leadership development, and community engagement. With campuses across G
- Why Work at Mercer University
- Mercer University offers a variety of benefits for eligible employees including comprehensive health insurance (for self and dependents), generous retirement contributions, tuition waivers, paid vacat
- At Mercer University, a Bear is more than a mascot: it's a frame of mind that begins with a strong desire to make the most out of your career. Mercer Bears do not settle for mediocrity or the status q
- For more information, please visit:
Full description
Application Instructions:External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page.
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Job Title:
Front Desk Support Specialist
Department:
Mercer Medicine
College/Division:
School Of Medicine
Primary Job Posting Location:
Macon, GA 31207Additional Job Posting Locations:
(Other locations that this position could be based)
Job Details:
The Mercer Medicine clinic in Macon, GA is searching for a Front Desk Support Specialist.
Responsibilities:
The candidate in this position acts as a medical secretary/receptionist for the front desk at a multi-specialty practice. Handles check in and check out of patients, collects payments and posts charges/payments. Responsible for appointment scheduling, rescheduling, and cancellations. Responsible for appointment reminders, accurate data entry of all patient information, entering information into the EMR, updating of demographics, updating of pertinent information, scanning and copying records as required. This individual is responsible for handling multiple phone calls and creating a professional and welcoming environment for Mercer Medicine.
Qualifications:
A high school diploma or GED is required, along with one year of healthcare office experience to include hands on computer knowledge of electronic medical records, preferably EMD and/or Athena. The successful candidate must be able to provide excellent customer service with a professional, yet friendly, disposition. Must be flexible and adapt to change well. The ability to maintain composure and the awareness of when to seek help from supervisors are essential.