Front End Team Leader

Summary/Objective

The Front End Team Leader role ensures the front end of store smoothly operates. Supervises the Front End Team and housekeeping Team Members.

Duties:

• Set and achieve highest standards of retail execution

• Build positive work environment with outstanding team work, mutual respect, effective timely communication and exceptional morale

• Select, train, develop, mentor, motivate and counsel Team Members in a manner that builds and sustains a high-performance team and minimizes turnover.

• Effectively delegate and empower Supervisors and Team Members.

• Model and deliver outstanding guest service

• Follow through on all guest questions, requests and resolve concerns as needed.

• Maximize productivity, efficiency and productivity through proper scheduling.

• Achieve sales and labor targets.

• Follow and comply with all applicable procedures and regulations, including Weights and Measures, FDA, health and sanitation, Department of Labor, ADA, HAACP, OSHA and safe work practices.

• Ensure that Team Members operate and sanitize all equipment in a safe and proper manner.

• Ensure proper care and maintenance of all equipment.

• Keep all cases and shelves clean, well-stocked and properly rotated.

• Demonstrate advanced product knowledge; maintain awareness of new products.

• Leadership may assign other duties, not listed here.

Knowledge, skills and abilities

• Ability to work independently and meet deadlines

• Ability to prioritize tasks

• Ability to handle stressful situations

• Values diversity

• Ability to perform physical requirements of position

• Proper handling of knives and cutting equipment

• Ability to work well with others

• Good communication skills

• Ability to inspect product for quality and freshness

• Able to work flexible schedule based on needs of store including nights, weekends and holidays

Qualifications

• 3+ years or more experience in managerial experience

• Guest Service focused

• Knowledge of department product.

• Medium level computer skills

Working Conditions

• Walking, standing, bending and stooping for 8-10 hours a day

• Push, pull up to 50lbs

• Mental and physical dexterity

• Ability to climb ladders

• Iteration of duties

• Ability to taste, smell, feel and visually inspect food

• Unassisted lifting up to 50lbs or more

• Work in varying temperatures