Front of House Team Member

To apply for a Food and Beverage position, please email resumes to fb@skimarmot.com

Front of House Team Member

Reports To
Food and Beverage Supervisor, Food and Beverage Manager, Chef

Position Overview
Under the direction and supervision of the Food & Beverage Supervisor, the Front of House Team Member works as part of a service-oriented team within a high-volume food service environment. They are responsible for performing general duties supporting catered functions and cafeteria operations, ensuring a positive and welcoming guest experience at all times.

This role is often the first point of contact for guests in the food service area, requiring strong customer service skills, professionalism, and a positive, team-focused attitude.
The incumbent should expect to be working primarily indoors in a standing position, with occasional outdoor work in all weather conditions, including adverse conditions.
This is a full-time seasonal role. Alberta Employment Standards regarding probationary periods apply.

Qualifications

A minimum of one (1) year experience in a similar food service or hospitality setting
Highly developed interpersonal, communication, and customer service skills
Strong attention to detail with the ability to read, interpret, and accurately process orders
Knowledge of food service operations and health and safety procedures
Ability to work under pressure in a fast-paced and high-volume environment while maintaining organization and efficiency
Must be able to lift up to 15 kilograms and push up to 50 kilograms
Ability to work in varying temperatures throughout the day (both indoor and outdoor environments)
Cash handling experience, including POS and credit card transactions
Experience setting up a bar and/or serving liquor is considered an asset
ProServe certification is an asset; candidates without certification will be required to obtain it upon commencement of employment
Ability to ski or snowboard blue runs

Core Competencies

Professional deportment with excellent customer service skills; experience working directly with guests and collaborating effectively with co-workers
Cheerful, outgoing personality; demonstrated ability to remain composed in highly stressful or fast-paced situations
Strong team player with the ability to take direction and support overall team operations
Motivated and observant; able to identify tasks proactively and complete them without direct supervision