FT Sales Associate - SF Haight
- Compensation
- Not disclosed
- Location
- San Francisco, United States
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- Not specified
- Category
- Sales
- Posted
Skills
Must have
- Availability to work varied shifts, including nights, weekends, holidays, and special events.
- Consistently uphold high customer service and sales standards.
- Communicate effectively and professionally with customers and team members.
- Demonstrate a solid understanding of cannabis products and their uses.
- Exhibit initiative in meeting customer needs and exceeding sales goals.
- Possess strong problem-solving and interpersonal skills.
- Display proficiency with point-of-sale systems and cash handling.
- Thrive in a fast-paced, evolving environment while maintaining high standards.
- Show strong organizational skills and adaptability.
- Commit to personal accountability and ownership of responsibilities.
- Stay informed on cannabis strains, genetics, cultivation practices, and effects.
- Approach work with patience, flexibility, and a commitment to customer satisfaction.
- Leverage promotional campaigns and events to boost sales and engage customers.
- Maintain awareness of competitor offerings to position SPARC’s products effectively.
Full description
GENERAL SUMMARY OF DUTIES: Responsible for ensuring each customer
receives outstanding service by creating a positive, friendly, and
sales-driven environment. Assist customers in selecting products
tailored to their needs, maintain thorough product knowledge, drive
sales goals, and deliver an exceptional customer experience.
Understand and embrace the mission of SPARC, affiliate
organization(s), and their role in the industry and local and greater communities.
SUPERVISION RECEIVED: Reports to Dispensary Manager and Service Leads
SUPERVISION EXERCISED: None.
EXAMPLE OF DUTIES: (This list may not include all of the duties assigned.)
- Deliver exceptional customer service in alignment with
established standards, ensuring satisfaction and loyalty.
- Build and maintain strong relationships with customers,
vendors, and team members to foster a collaborative sales environment.
- Address and resolve customer inquiries promptly and
efficiently, escalating to management as needed.
- Proactively recommend and guide customers toward suitable
cannabis products based on their preferences and needs.
- Communicate the features, benefits, and effects of different
cannabis products to customers.
- Accurately process sales transactions using the Point of Sale
system, including cash, ACH and card payments.
- Uphold strict controls to protect company assets and minimize
risk under management’s guidance.
- Set up, organize, and maintain product displays, ensuring an
inviting sales floor.
- Assist with merchandise replenishment, inventory monitoring,
and participating in regular stock counts.
- Facilitate customer account setup and data entry, ensuring
accurate records in the database.
- Leverage upselling and cross-selling techniques to maximize
transaction value and promote complementary products.
- Consistently meet and exceed Key Performance Indicators
(KPIs), such as conversion rates, average transaction value,
loyalty sign ups and total sales.
- Collaborate with team members to achieve store-wide sales