Full Stack Developer (JavaScript, ReactJS, REST APIs) -Mexico Remote
Customer-facing full-stack developer on Ellucian's Managed Services team, supporting higher-education clients by troubleshooting, enhancing, and integrating Ellucian products. Day-to-day work spans JavaScript/ReactJS/NodeJS, REST APIs, SQL, integrations, reports, and scripting with a strong support/consulting focus.
- Compensation
- Not disclosed
- Location
- Mexico
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- 2+ years
- Category
- Fullstack
- Posted
Skills
Must have
- Typically 2-4 years of relevant experience in application development, technical support, integrations, consulting, or a related technical role
- Hands-on experience with modern JavaScript technologies such as ReactJS, NodeJS, and ES5/ES6 JavaScript
- Experience consuming and troubleshooting REST APIs and working with API clients such as Bruno, Postman, or Insomnia
- Experience with inbound and outbound system integrations and tracing data or transactions across connected systems
- Experience with Git or another version-control system
- Working knowledge of SQL or relational databases
- Demonstrated experience using generative AI and AI-assisted development tools such as ChatGPT and GitHub Copilot, with ability to validate outputs and protect customer information
- Customer service and/or consulting experience, with strong active-listening and relationship-building skills
- Strong analytical, written, and verbal communication skills in English, with the ability to explain technical information clearly
- Ability to work independently on defined assignments while seeking guidance or escalating appropriately
- Ability and motivation to quickly learn unfamiliar applications, technologies, and business processes
Nice to have
- Experience with PostgreSQL and/or Oracle PL/SQL
- Experience with GraphQL
- Experience with help desk, incident-management, or ticketing systems
- Experience with business process management or workflow tools such as ProcessMaker
Full description
About Ellucian
Ellucian powers innovation for higher education, partnering with approximately 3,000 customers across 50 countries, serving more than 21 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, including data-rich tools for student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners and user community of more than 45,000 provides best practices leading to greater institutional success and achieving better student outcomes.
About the Opportunity
The Full Stack Developer uses technical, analytical, and consulting skills to support the Ellucian Managed Services client community. The role works directly with customers to understand business and technical needs, troubleshoot application issues, and implement reliable solutions using the tools and resources available.
The work ranges from software troubleshooting and break/fix support to application enhancements, integrations, reporting, and scripting. This is a customer-facing role that requires a strong learning mindset, structured problem solving, clear communication, and effective collaboration across teams.
Prior Higher Education or Ellucian product experience is not required. Successful candidates are expected to learn new business domains, products, and technologies quickly and apply that knowledge to customer needs.
Where you will make an impact
- Investigate and resolve defined to moderately complex technical issues using a structured troubleshooting approach, established practices, and available documentation and tools.
- Gather information from customers to understand program needs, objectives, business processes, functional requirements, inputs, outputs, and expected outcomes.
- Analyze application behavior, code, logs, API responses, integrations, data, and configuration to identify likely causes of errors and implement appropriate fixes or workarounds.
- Prototype, configure, refine, test, and debug applications, integrations, reports, scripts, and related technical solutions.
- Apply development and programming skills across application tiers to build, modify, and test application changes, interfaces, reports, and scripts.
- Use REST APIs and API clients such as Bruno, Postman, or Insomnia to validate requests, responses, authentication, payloads, and integration behavior.