Gallery Interpreter

About the Role

The Gallery Interpreter serves as the primary storyteller and host on the museum floor, delivering 5-star customer service to every visitor. This role brings our world-class exhibits to life through engaging, inquiry-based interpretation, guided tours, and interactive experiences. Working in close partnership with Museum Security, the Gallery Interpreter ensures a dynamic, safe, and enjoyable environment—protecting our legendary collection while sharing the passion and history behind it.

What You’ll Do

• Guest Engagement & Storytelling

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• Spark curiosity and deep engagement across all galleries—including special zones like the Forza Motorsports experience and the Vault—using inquiry-based interpretation techniques and interactive tools (iPads, activity materials, hands-on aids).
• Lead memorable guided tours and provide detailed insights into the museum's collection, history, and featured exhibitions.
• Answer visitor questions, offer directions, and champion guest opportunities such as membership, upcoming events, and educational programs.

• Gallery Operations & Asset Protection

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• Maintain the daily presentation, cleanliness, and operational readiness of all exhibition spaces.
• Collaborate with security staff to monitor gallery spaces, ensuring objects and resources are handled safely and encouraging visitors to help protect our rare collection.
• Support special museum functions, with opportunities to represent the team as a Gallery Interpreter during private after-hours events.

Who You Are

• Technical Qualifications

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• Strong public communication and interpersonal skills, with a natural ability to connect with diverse audiences and keep guests engaged.
• High learning agility to absorb, retain, and enthusiastically share knowledge about automotive history, museum exhibits, and ongoing programs.
• Proficient with digital tools (Google Workspace, email) and interactive gallery tech; experience with design tools like Canva is a plus.

• Professional Attributes

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• A warm, service-oriented host dedicated to delivering a 5-star visitor experience.
• A proactive team player who thrives in a high-energy, public-facing environment and works seamlessly alongside security and operations staff.
• Respectful and vigilant regarding the preservation and safe handling of collection objects and gallery assets.

What You Bring & Qualifications

• Minimum Education (or substitute experience) required:

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• 2 years of college experience preferred

• Minimum Experience required:

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• 1–2 years of experience in customer service, public speaking, teaching, or hospitality (museum/attraction experience preferred)