General Maintenance Technician

Assist the Building Engineer in our 300,000 RSF commercial property in Hamilton, Bermuda. You will play a central role in ensuring the safe, reliable, and efficient operation of all building systems. You will support day‑to‑day facilities operations, deliver a high standard of service to tenants, and help maintain the long‑term value and performance of the asset. This role requires robust technical capability, sound judgment, and a proactive approach to building operations and maintenance. What you’ll be DOING What will your essential responsibilities include? Operate, maintain, and troubleshoot all major building systems, including HVAC, refrigeration, electrical, plumbing, fire/life safety, vertical transportation, and building automation systems. Conduct routine Maintenance inspections of mechanical rooms, equipment, and common areas to ensure compliance with safety, environmental, and operational standards. Perform preventive and corrective maintenance, to all mechanical systems ensuring work is completed efficiently, documented accurately, and aligned with manufacturer's recommendations and internal procedures. Respond to tenant service requests, diagnose issues, and resolve problems promptly while maintaining a professional, customer-focused approach. Support vendor and contractor oversight, including coordinating access, monitoring work quality, and ensuring adherence to building policies and safety requirements. Assist with capital and operational projects, including equipment upgrades, system replacements, and energy efficiency initiatives. Maintain accurate records, including logs, work orders, equipment histories, and compliance documentation. Participate in emergency response activities, including after-hours support for critical incidents, weather events, or system failures. Promote a culture of safety, ensuring all work is performed in accordance with regulatory requirements, internal standards, and best practices. Must hold a refrigerant handling license/certified technician under the clean air act. You will report to the The Building Operations Manager. What you will BRING We’re looking for someone who has these abilities and skills: Required Skills and Abilities: Technical training or certification in HVAC, electrical, mechanical, or building systems; refrigerant handling license required. Extensive experience in commercial building operations and facilities maintenance – ability to be readily available to respond to emergencies as they arise. Robust working knowledge of mechanical, electrical, and control systems, with the ability to diagnose and resolve issues independently. Experience with building automation systems (BAS). Ability to read and interpret technical drawings, schematics, and equipment manuals. Outstanding communication skills and a commitment to delivering excellent tenant service. Ability to work without supervision, manage multiple priorities, and respond effectively in urgent or unexpected situations. Physical capability to perform hands‑on maintenance tasks, including lifting, climbing, and working in mechanical spaces. Who WE are AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it. How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. Learn more at axaxl.com What we OFFER Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It’s about helping one another — and our business — to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe. Robust support for Flexible Working Arrangements Enhanced family-friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at Inclusion & Diversity at AXA XL | AXA XL. AXA XL is an Equal Opportunity Employer. Total Rewards AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides enterprising compensation and personalized, inclusive benefits that evolve as you do. We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence. Sustainability At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Our Pillars: Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society – are essential to our future. We’re committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions. Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting. AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving. For more information, please see Sustainability at AXA XL.