General Manager/Assistant Vice President - Operations - Interior Fitouts - IIT/IIM

FlipSpaces - Job Description - GM/AVP - Operations

Looking for new age talent who talks the language of results, growth, entrepreneurship, teamwork, and innovation.

A. About Flipspaces (www.flipspaces.com)

We're Flipspaces - a design-tech powerhouse reshaping the future of commercial interiors. Our VR-powered platform lets clients visualize and co-create their spaces in real time. Backed by in-house manufacturing and end-to-end execution capabilities, we've built 10 M+ sq. ft. for top startups, enterprises, co-working brands, and global giants. Born at the intersection of design, tech, and manufacturing, we're led by IIT founders and are scaling rapidly across India, the US, Singapore, and the Middle East.

The vision? The next 5 years? All about scale, speed, and global impact. We're bringing on trailblazers to drive that vision.

B. Why Flipspaces?

We're fresh off a $50M Series C raise with Marquee investors like Iron Pillar, SMBC Asia Rising Fund, Panthera Growth Partners, and CE-Invests joining the journey. With plans to scale across India, the US, and UAE, double down on AI-powered tech, and explore strategic acquisitions, this is your chance to join a design-tech rocketship at full throttle. Join one of the fastest-growing design-tech ventures, reimagining commercial interiors across India and the US. At Flipspaces, we don't just design spaces - we engineer experiences through immersive VR, data-led execution, and bold innovation.

C. Flipspaces Collaterals:

• Flipspaces in news

• Body of Work

• Technology Journey

• Social Handles - Linkedin | Instagram | Facebook | Facebook US | India Website | US Website

• Youtube Videos - You can find them on our website or on our Youtube channel. Subsequently listing down a few videos here - Bharat Financial Inclusion Ltd | Litera | Quantiphi | HighQ | Lightstorm | Azentio | Co-offiz

Some executed projects in the US - Epigen Technology | Hestia Capital | Coworking in Atlanta

D. What You'll Do:Operations Leadership:

• Own end-to-end operational performance across US-based interior fit-out and design-build projects.

• Drive alignment with revenue targets, schedule adherence, quality benchmarks, and client satisfaction KPIs.

• Build scalable operational frameworks to support multi-market and multi-project growth across US cities.

Project Delivery & Execution:

• Ensure timely and high-quality delivery of interior fit-out projects.

• Conduct weekly execution reviews to identify and resolve roadblocks.

• Track progress against milestones and client expectations.

P&L & Financial Management:

• Manage city-level P&L, budgeting, and cost optimization.

• Drive margin improvement through subcontractor negotiations, value engineering, and operational efficiencies.

• Forecast project cash flows and monitor working capital cycles.

Cross-Functional Collaboration:

• Liaise with sales, design, procurement, HR, and finance to align workflows.

• Align staffing plans, subcontractor onboarding, and procurement timelines with project schedules.

• Resolve cross-functional bottlenecks quickly to maintain delivery momentum.

Operational Excellence & Process Innovation:

• Implement lean, tech-enabled operations processes.

• Reduce TAT through SOPs, automation, and performance analytics.

• Leverage platforms like Salesforce for visibility and accountability.

Team Development & Leadership:

• Build, lead, and mentor a high-performing operations and project management team.

• Define KPIs, conduct performance reviews, and drive training and upskilling initiatives.

• Foster a culture of ownership, collaboration, and continuous improvement.

Client & Stakeholder Management:

• Serve as the primary escalation point for key clients, architects, general contractors, subcontractors and vendors.

• Conduct regular reviews with clients, architects, and contractors.

• Ensure a high-quality client experience from project kickoff through close-out and handover.

Risk, Quality & Compliance:

• Implement QA/QC checks, ensure compliance with US building codes, safety standards, and local requirements.

• Implement QA/QC processes across design, construction, and close-out phases.

• Ensure contracts, documentation, and reporting are accurate.

• Proactively identify project risks and drive mitigation strategies related to schedule, cost, safety, and quality.

Billing, Payments & Documentation:

• Monitor billing accuracy and ensure timely realization of payments.

• Maintain documentation for client handovers, audits, and MIS.

• Minimize revenue leakage through strong cost tracking, contract compliance, and billing controls.

E. You Bring:

• 10 - 15 years of experience in interior fit-outs, project management, or operations in design & build/real estate.

• Proven success managing multi-crore projects with direct P&L ownership.

• Strong leadership and ability to manage cross-functional teams.

• Solid understanding of supply chain, vendor management, and quality control.

• Deep understanding of US subcontracting models, procurement, cost controls, and quality management.

• Excellent communication, client management, and conflict resolution skills.

• Tier-1 institute alumni (IIT/IIM) preferred.

• Strong working knowledge of finance and P&L is an advantage.

Want to be part of a design-tech rocketship? Explore your next career move at www.flipspaces.com or write to kunjall.rathod@flipspaces.com