General Manager

Dream Big - Join Basta! 🍕About Basta

Basta is more than a restaurant—it's a place where people connect. Inspired by the warmth and spirit of Italy, we bring together great food, genuine hospitality and passionate teams to create memorable experiences for every guest. Whether you're in the kitchen or on the floor, you'll be part of a team that brings energy, personality and pride to everything it does.Part of Urban Italian Group

Urban Italian Group is one of Europe's fastest-growing hospitality groups, bringing together distinctive restaurant brands, passionate people and memorable guest experiences. As we continue to grow, so do the opportunities for those who want to build their careers with us.

The roleAs General Manager, you will be responsible for building a strong restaurant culture, delivering great guest experiences, and leading the restaurant to perform at its best every day. This is a hands-on leadership role for someone who enjoys being close to the team, close to the guests, and fully involved in the operation.

What you will be doing:

• Leading the opening and day-to-day operation of the restaurant.

• Building, training and developing a strong front-of-house and management team.

• Creating a warm, energetic and consistent guest experience.

• Driving sales, profitability, labour control and operational standards.

• Working closely with the kitchen and support teams to ensure smooth service.

• Managing performance, team engagement and service standards.

• Making sure the restaurant follows company procedures, health & safety and compliance standards.

You will thrive in this role if you

• Has previous experience as a General Manager, Restaurant Manager or senior hospitality leader.

• Has experience leading busy, high-volume restaurant operations.

• Is confident managing people, performance, sales and costs.

• Leads from the floor and enjoys being visible with both guests and the team.

• Communicates clearly and creates a positive, accountable team culture.

• Is organised, calm under pressure and able to make good decisions during service.

• Is excited by the opportunity to open a new restaurant and build something from day one.

Our culture and valuesWe believe we work with people, not food. Guided by our values of Trust, Inclusion, Passion, and Excellence, we're committed to creating a workplace where everyone feels welcome, valued, and empowered to grow.

What do we offer?

• Be part of one of Europe's fastest-growing hospitality groups.

• Build your career across multiple brands and countries.

• Work alongside talented people who genuinely love hospitality.

• International career opportunities.

• Referral bonus scheme.

• Shared accommodation (where applicable).

• Friends for life.

Sound like your kind of place?If you are excited by joining us, we would love to hear from you. Bring your energy, personality and passion for hospitality to Basta.

Urban Italian Group is committed to fair and inclusive recruitment. We welcome applications from people of all backgrounds. If you need a reasonable adjustment at any stage of the selection process, please tell our Talent Acquisition Team.