General Manager
- Compensation
- Not disclosed
- Location
- Airdrie, AB
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- Not specified
- Category
- Not specified
- Posted
Skills
Must have
- Previous leadership experience in the heavy equipment, automotive, or commercial truck industry.
- Demonstrated success managing multi-department operations with full profit and loss responsibility.
- Strong financial analysis, budgeting, and business planning skills.
- Exceptional leadership, communication, and relationship-building abilities.
- Valid driver's license with an acceptable driving record.
Nice to have
- Experience with commercial truck manufacturers and dealer management systems.
- Knowledge of transportation, fleet maintenance, and commercial vehicle regulations.
- Experience working with OEM performance standards.
- Strong understanding of service department performance metrics, technician workforce management, fleet maintenance operations and fleet service business development.
Full description
General Manager
Company Overview:
Bosch Truck Group Inc. (formerly Glover International Trucks Ltd.) is an award-winning dealership network with nine locations across Alberta and British Columbia. For more than 50 years, we have helped our customers keep their businesses moving with reliable transportation solutions and trusted support. We are committed to delivering exceptional service, quality products, and innovative solutions that meet our customers’ evolving needs. Our goal is to set the industry standard for reliability, safety, and customer satisfaction by building lasting partnerships and creating value for our clients.
Position Summary
We are seeking an experienced and results-driven General Manager to lead all aspects of our Airdrie truck dealership operations. The General Manager is responsible for the overall performance, profitability, customer satisfaction, employee development, and operations of the dealership. This General Manager shall provide leadership and strategic direction of the dealership promoting a culture of safety, accountability, and exceptional customer service.
The successful candidate will possess strong business acumen, proven leadership experience, and a thorough understanding of transportation industry and dealership operations.
Key Responsibilities
Leadership & Operations
- Provide overall leadership and direction for dealership operations.
- Establish annual business plans, budgets, and performance objectives.
- Monitor financial performance and implement strategies to improve profitability and operational efficiency.
- Foster a positive workplace culture.
- Ensure alignment with business objectives and dealership OEM standards.
- Provide active leadership and oversight of parts and service department operations, ensuring workflow efficiency, shop and warehouse capacity utilization, technician productivity, and customer uptime objectives are achieved.
- Regularly review parts and service department performance, staffing levels, customer demand, and operational constraints, implementing strategies to improve efficiency, profitability, and customer satisfaction.
Sales & Business Development
- Oversee dealership operations and develop and execute strategies to achieve revenue and market share targets.
- Build and maintain strong relationships with key fleet, municipal, industrial, and commercial customers.
- Identify new business opportunities and implement solutions.
Service & Parts Operations
- Support Service and Parts departments in achieving operational and financial goals and customer experience objectives while ensuring accountability to established performance targets.