General Manager- Jade Rabbit

Join our team at Jade Rabbit: A lush and lively rooftop izakaya and cocktail bar featuring small plates bursting with Asian flavors, along with flavorful riffs on Asian and tiki cocktails. Located on the rooftop of Kimpton Era Midtown New York, Jade Rabbit offers sweeping views of the Empire State Building and NYC skyline.

Summary: The General Manager is responsible for overseeing and coordinating the overall operations of the restaurant to ensure its smooth functioning and profitability. Your primary objective will be to create a positive and efficient work environment, deliver exceptional guest experiences, and achieve financial targets.

Responsibilities:

• Lead, motivate, and manage a diverse team of restaurant staff, including chefs, servers, kitchen staff, and support personnel.
• Foster a positive work culture, provide guidance, training, and support to enhance team performance and individual growth.
• Conduct regular team meetings to communicate goals, expectations, and provide feedback.
• Oversee daily restaurant operations, ensuring compliance with company policies, hygiene standards, and health regulations.
• Develop and implement efficient operational procedures to enhance productivity and guest satisfaction.
• Monitor inventory levels, order supplies, and manage stock to prevent shortages or wastage.
• Maintain a high standard of customer service to ensure guest satisfaction and repeat business.
• Address guest complaints and concerns promptly, demonstrating a commitment to resolving issues and exceeding customer expectations.
• Implement strategies to enhance the overall dining experience, including menu improvements, special promotions, and customer engagement initiatives.
• Develop and manage budgets, including revenue projections, cost control measures, and profit margins.
• Analyze financial reports and key performance indicators to identify areas for improvement and implement strategies to maximize profitability.
• Collaborate with the accounting team to ensure accurate financial reporting and adherence to budgetary constraints.
• Collaborate with the marketing team to develop and execute promotional strategies, advertising campaigns, and social media initiatives.
• Implement upselling techniques and other sales initiatives to increase revenue.
• Ensure consistent food and service quality by regularly reviewing and refining operational processes.
• Conduct regular inspections of the kitchen, dining area, and service areas to maintain cleanliness, safety, and compliance with health standards.
• Implement and enforce quality control measures to meet or exceed customer expectations.
• Stay abreast of local, state, and federal regulations pertaining to food safety, labor laws, and licensing requirements.