General Manager

General Manager/ Cafe Manager, £45,000 per annum, 7-day operation

We're looking for an experienced and passionate Cafe Manager to lead the day-to-day operation of a busy café environment within a high-profile workplace location.

This is an exciting opportunity for a hands-on hospitality leader to oversee a vibrant café operation, delivering exceptional food, drink and customer service while creating a welcoming experience for customers every day.

The site operates 7 days a week, so you'll play a key role in maintaining consistently high standards, supporting your team, and ensuring the smooth running of the operation.

As Cafe Manager, you'll be responsible for leading the team and ensuring the café operates efficiently, safely and successfully.

Key responsibilities will include:

• Leading and motivating the café team to deliver outstanding customer service
• Managing the day-to-day operation of the café
• Driving food and beverage sales while maintaining excellent standards
• Building strong relationships with the client and key stakeholders
• Managing staffing, rotas, recruitment and team development
• Ensuring high standards of food safety, health & safety and compliance
• Monitoring operational performance and supporting financial targets
• Managing stock control, ordering and waste reduction
• Responding to customer feedback and identifying opportunities to enhance the customer experience
• Working collaboratively with the wider contract catering team

We're looking for an experienced hospitality manager who thrives in a fast-paced environment and is passionate about delivering great service.

You'll ideally have:

• Previous experience in a Café Manager, Assistant Manager, Hospitality Manager or similar leadership role
• Strong people management and team development skills
• Excellent customer service and communication abilities
• Good commercial awareness and experience managing budgets, costs and performance
• Experience working in a high-volume hospitality environment
• Contract catering experience would be highly desirable
• Strong organisational skills and attention to detail
• The ability to remain calm and solutions-focused in a busy environment
• A genuine passion for hospitality and creating exceptional customer experiences

If you're an ambitious hospitality professional looking for your next challenge, we'd love to hear from you.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Unwind with us through free wellness, mindfulness and exercise classes
• Share all discounts and offers with your friends and family

About Us

Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together.

Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

Could you bring your spark to Restaurant Associates? Apply today, we'd love to hear from you.

Job Reference: com/3010/46135001/52836608/R/SU #RAGroup

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!