Global Account Manager
- Compensation
- Not disclosed
- Location
- Canada, ON, Mississauga
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Contract
- Experience
- Not specified
- Category
- Sales
- Posted
Skills
Must have
- You bring a strong track record in account management within complex, multicultural environments, with a knack for strategic thinking and analytical problem-solving. Fluency in English, verbally and w
- You’re a proven leader who builds and develops high-performing teams. Your outstanding communication skills and collaborative style help you forge effective relationships with stakeholders at every le
- Our Culture
- Our core values are the soul of our company. They guide our actions and daily business decisions. We are proud of our open-minded culture, where employees are encouraged to share ideas, challenge thin
- We take pride in agile, customer-focused decision making and empower our employees through strong performance management, meaningful development opportunities, and the ability to grow their careers wi
- Do you want to learn more?
- To learn more about Sandvik, our people and products please visit our website:
Full description
GLOBAL ACCOUNT MANAGER LOCATION: CANADA
At Sandvik business area Mining [SMR], we’re evolving how we attract, engage, and develop top talent through a more employee-centric, digital, and agile approach. Guided by the Sandvik Shift strategy – our platform is dedicated to fostering growth and elevating customer service. Currently, we have an exciting opportunity as Global Key Account Manager.
In this pivotal role, you shape global partnerships, drive innovation, and set new standards for mining excellence. From day one, you forge impactful relationships and deliver real value in a fast-paced, international environment.
The purpose of the Global Account Manager (GAM) role is to lead and coordinate Sandvik’s overall strategic relationship with our customer, one of the company’s Key global customers. The role exists to ensure consistent, high-quality support across divisions, and to safeguard Sandvik’s strong market position amid increasing complexity and internal and external pressures.
Key Responsibilities
- Drive strategic customer management and act as the primary interface between Sandvik and the customer.
- Coordinate across divisions and internal stakeholders to deliver a unified, consistent customer experience.
- Maintain and strengthen Sandvik’s leadership position in automation, advanced equipment, and aftermarket services with the customer.
- Engage effectively with senior executives and operational teams to build strong customer alignment.
- Understand and guide discussions on financial aspects such as margins, networking capital, and contract structures.
About the job
This is a key role in advancing our partnership with a key customer, ensuring sustainable growth and outstanding customer service. You will collaborate with internal teams and engage with senior leaders – all while championing Sandvik’s values and vision.
Job Responsibilities
- Develop and execute actionable plans with internal stakeholders to unlock future business opportunities.
- Cultivate strong, lasting relationships with internal and external stakeholders to deliver effective engagement.
- Ensure customer stakeholders fully understand the value delivered by Sandvik’s solutions and how it supports their strategic goals.
- Monitor performance against plan expectations and take decisive action to adjust as necessary.
- Act as an ambassador, fostering trust and collaboration at every touchpoint.
- Drive profitable relationships and discover new revenue opportunities with key accounts.
Location and flexibility
This role offers flexibility and requires travel to connect with teams and customers as required. A significant amount of travel will be required, both domestically and internationally to USA, Europe, Australia and Africa. The successful candidate must be based within reasonable travel distance of a major Canadian airport.