Full description

We’re looking for a bilingual Global Operations Specialist to keep our shipments to Central and South America moving and compliant. You’ll file electronic export information and manage export documentation, submit shipping instructions to ocean carriers , and be the person our Spanish-speaking customers trust to keep them informed.

What you’ll do

Prepare and file EEI through AES in line with U.S. export regulations
Review each shipment and determine the documents it needs by country and commodity
Track shipments to the customer, applying Incoterms and capturing all costs
Build relationships with customers by phone and in writing, in Spanish
Resolve documentation and delivery issues, and work with Sales to keep customers informed

What you bring

At least 1 year in export operations, export compliance, freight forwarding, or international logistics
Fluent English and Spanish, including professional reading and writing in Spanish
Working knowledge of U.S. export compliance and AES regulations
Sharp attention to detail and a compliance mindset
A customer-first approach and the ability to build rapport over the phone
Proficiency in Excel and Word
Bachelor’s degree or equivalent experience (preferred: transportation, international business, or supply chain)
Ability to pass a reference and background check