Global Project Manager
Project Manager in WorkWave's Global Professional Services team: manages customer relationships, scopes billable projects, writes statements of work, and delivers enterprise SaaS deployments (e.g., Time & Attendance, Contract Management) plus SMB rollouts. Relies on project-management tools, PRINCE2/PMP-style frameworks, and AI-powered tools; up to 25% domestic travel.
- Compensation
- £45K–£49K / yr
- Location
- Brierley Hill, UK
- Work setup
- Remote
- Seniority
- Not specified
- Employment
- Contract
- Experience
- Not specified
- Category
- Project management
- Posted
Skills
Must have
- Demonstrated experience using AI-powered tools (project management software, generative AI, predictive analytics)
- Proven experience within structured project management frameworks (e.g., PRINCE2, PMP)
- Documented success delivering complex projects on budget and on time, meeting project revenue targets
- Ability to manage competing priorities, tight international deadlines, and complex project detail
- Exceptional written, verbal, facilitation, and negotiation skills with global cultural awareness
- Commercial decision-making and managing project profitability
- Excellent interpersonal skills; builds trust with diverse cross-functional remote international teams
- High proficiency with project management and collaboration tools (e.g., MS Project, Smartsheets, MS Office, G-Suite)
- Willingness to travel domestically up to 25%
Nice to have
- Experience in project management and IT/software/SaaS deployments (transferable skills welcomed)
Full description
WorkWave is a leading provider of SaaS solutions, helping businesses streamline their operations and drive growth through innovative technology. As we continue to expand, we are looking for an experienced Project Manager to join our Global Professional Services team. In this role, you will play a key part in supporting our Professional Services and Delivery teams by managing customer relationships, scoping billable projects, and developing clear, impactful statements of work.
Operating as a critical member of our global team, this role owns the execution of a diverse project portfolio. This role requires an adaptable leader who can seamlessly shift gears: running highly structured, complex enterprise software deployments (e.g., Time & Attendance, Contract Management) while efficiently driving higher-velocity, SMB rollouts.
This role demands an exceptional blend of professional maturity, meticulous time management, and the acute attention to detail required to protect project margins. You will bring structure to ambiguity, ensuring that every tier of client—from enterprise corporations to smaller accounts—experiences a world-class onboarding journey. This role is based in the UK. The successful candidate will not be expected to work outside of UK working hours.
WHAT YOU'LL DO:
- AI-Driven Efficiency: Champion the adoption of internal AI and automation tools to streamline project tracking,, and accelerate the creation of project documentation and status reports.
- Strategic On-Site Presence: Travel domestically (up to 25%) to lead critical kick-off meetings, conduct high-stakes steering committee reviews, and foster deep, trust-based relationships with global enterprise clients and distributed teams.
- Global Stakeholder Management: Establish, maintain, and navigate complex relationships with international stakeholders, delivery teams, and cross-border customers.
- Scope & Detail Analysis: Define or deeply analyze project scopes, impacts, resource allocations, and localized outcomes, ensuring meticulous attention to detail before gaining customer alignment.
- Precision Project Planning: Develop granular project plans, mapping out dependencies and scheduling project activities.
- Time Management & Execution: Rigorously track the progress of all concurrent workstreams, keeping a sharp eye on deadlines to ensure commitments are met punctually.
- Transparent Communication: Deliver precise and thoroughly documented project progress updates to delivery teams, sponsors, board members, and clients.
- Risk Mitigation: Proactively identify, track, and resolve emerging risks and localized issues promptly and professionally, escalating where necessary.