公寓礼宾部接待员 Concierge GRO

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Beijing’s most dynamic business and residential area – the Liangma area of CBD (Central Business District) in northeastern Chaoyang. Four Seasons Hotel Beijing is minutes from the 798 Art District, Third Diplomatic Precinct and Sanlitun entertainment area. Chinese tradition meets modern comfort and style in this calming 5-star sanctuary of refinement, style and highly personalised service by sanctuary of refinement, style and highly personalised service by the world’s leading luxury hotel brand. Four Seasons showcases a landmark, exclusive address that beats to the pulse of China’s compelling landmark, exclusive address that beats to the pulse of China’s compelling capital. It unites like-minded sophisticates from East and West, and connects them to the best of Beijing’s culture, prestige and vitality. Exuding all the warmth and flair of its surroundings, the Hotel is a welcoming enclave that instills a sense of pride and belonging. Two signature restaurants, a world-class spa and the city’s finest event space offer an ease and elevation of service and comfort that is uniquely Four Seasons, beating to the pulse, prestige and vitality of China’s cultural heart.About the role

The Four Seasons Hotel Beijing is looking for Residence Concierge GRO who shares a passion for excellence and who infuse enthusiasm into everything they do. Working in Residences , Residence Concierge GRO reports to Residences Guest Experience Manager.

We hire motivated people who we train to perform superbly, while we create an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways. We encourage and expect all of our employees to behave consistently in a manner which demonstrates:

• Commitment to supportive teamwork and open communication
• Responsibility for ongoing enhancement of their skills and performance
• Recognition of personal accountability for their own actions and the outcomes of those actions
• An understanding of the effect of their behavior on our guests, their fellow employees and the reputation of the Company

We demonstrate our beliefs most meaningfully in the way we treat each other and by the example we set for one another. In all our interactions with our colleagues, we seek to deal with others as we would have them deal with us."

Four Seasons Hotel Beijing provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.

What you will do

• Provide a high level of cleanness in the lobby and luggage storage room.

• Assist with responsibilities and duties in the absence or heavy volume in security to assure the smooth flow of traffic on the driveway temporary parking at residences.

• Provide basic trouble-shooting support for in-room services such as internet, TV movies, games, and Web services.

• Attend Residences Monthly Meeting.

• Deliver items to property owners and collect property management fees in accordance with regulations.

What you bring

• High school education

• Elementary to intermediate English ability

• Mandarin speaking is a must and work authorization in China is required.

What we offer

• Competitive Salary, wages, and a comprehensive benefits package

• Excellent Training and Development opportunities

• Complimentary Accommodation at other Four Seasons Hotels and Resort

• Complimentary Dry Cleaning for Employee Uniforms

• Complimentary Employee Meals

• Various staff activities and celebrations including birthday leave

Schedule & Hours

• 40 working hours per week

• Willing to take flexible shifts arrangement based on work requirements

Learn more about what it is like to work at Four Seasons – Visit us:

WeChat: 北京四季人文部

北京四季酒店 概要

我们在寻找公寓礼宾部接待员，需要你对工作具有热情，热爱你所从事的职位。

我们聘用勤奋上进的员工作培训，在一个能令他们尽展所长的工作环境下, 让他们发挥出类拔萃的工作表现。我们的企业文化孕育了成功的事业，并给予多方面的回报。我们希望员工能够:

• 拥有良好的团队合作精神，并畅所欲言的沟通
• 持续的提高他们的工作技巧和表现
• 能够意识到自己行为所代表的责任及会导致的后果
• 充分了解自己行为会对客人、同事以及公司的形象产生的影响

我们的信念，首重于如何互相对待，彼此树立榜样, 在与宾客，商业伙伴和同事间的交往之中，我们致力寻求互相沟通谅解的方式，也希望能够得到别人同样的对待

北京四季酒店向员工提供和客人一样的关怀，四季酒店从 1998 年起。获“财富”杂志评为一百家最理想的工作机构之一

工作职责

• 确保大堂和行李寄存室保持高度整洁。

• 在安保人员缺勤或工作量较大时协助履行相关职责，以确保住宅区车道及临时停车场的交通顺畅。

• 为客房内服务提供基础故障排除支持。

• 参加公寓月度会议。

• 递送业主相关的物品，并按照规定收取物业费。

工作要求

• 高中毕业

• 英语能力达到初级至中级水平

• 必须能说普通话，并持有中国工作许可。

加入我们你能够享有：

建立一个长期的、全球性的职业发展机会

优秀的行业培训

免费入住四季酒店，餐饮折扣优待

红利分享及优厚的工资

雇员服务奖

年度员工派对/社交和体育活动

班次与时间

每周40小时

愿意根据工作需求灵活安排轮班

想要了解更多，请登录以下网站并关注我们：

四季酒店官网职位空缺：http://jobs.fourseasons.com/

四季酒店领英网站：https://www.linkedin.com/company/four-seasons-hotels-and-resorts

酒店微信号：北京四季人文部

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