Group Cash & Billing Specialist- Temporary

Help Shape the Future of Modern MobilityRole Overview

• This Temporary role sits at the center of Travelpro’s transformation—from a trusted legacy brand into a design-led, consumer-obsessed modern mobility company.
• Responsible for supporting the Accounts Receivable function through cash application, customer invoicing, credit memo processing, deduction management, and account reconciliations to ensure accurate revenue reporting and cash flow management.
• Success in the first 6–12 months includes maintaining timely and accurate cash posting, reducing unapplied cash balances, improving deduction resolution processes, and supporting efficient month-end and quarter-end close activities.
• Contributes to company priorities by ensuring financial accuracy, supporting working capital objectives, and delivering a positive customer experience through responsive account management.
• Partners closely with the Accounts Receivable Team, Accounting, Customer Service, Logistics, Sales Operations, and external customers to resolve payment discrepancies and maintain account integrity.
• Plays a critical role in driving operational efficiency, financial controls, and process improvements across revenue-related activities.

What You’ll Do

• Manage daily cash application activities, including bank deposits and customer payment processing to support accurate and timely revenue recognition.
• Process customer invoices, credit memos, deductions, allowances, returns, write-offs, and refunds while maintaining compliance with company policies.
• Research and resolve unapplied cash, customer chargebacks, short payments, and account discrepancies to improve collection efficiency.
• Collaborate with Accounts Receivable, Customer Service, Logistics, and Sales teams to investigate and resolve payment-related issues.
• Support monthly and quarterly financial close activities, account reconciliations, reporting requirements, and special projects.
• Maintain accurate customer account records and ensure timely distribution of invoices and account documentation.
• Identify opportunities to improve processes, controls, and workflow efficiencies within revenue operations and accounts receivable functions.
• Perform other duties as assigned.

What It Takes

• 2+ years of experience in Accounts Receivable, Accounting Operations, Revenue Operations, or a related financial function.
• Experience supporting consumer products, retail, wholesale, distribution, or related business environments preferred.
• Demonstrated success managing cash applications, reconciliations, deductions, and customer account transactions with a high degree of accuracy.
• Experience working cross-functionally with internal teams and external customers to resolve account and payment issues.
• Ability to manage multiple priorities while maintaining strong attention to detail and meeting deadlines.

Capabilities

• Strong analytical and critical thinking skills with the ability to investigate payment discrepancies and reconcile account balances.
• Execution-focused with a commitment to accuracy, efficiency, and continuous process improvement.
• Excellent verbal and written communication skills with the ability to build effective relationships across departments and with customers.
• Data-driven mindset with proficiency in analyzing financial transactions and identifying trends or issues.
• Adaptable and organized professional who thrives in a fast-paced environment with changing priorities.

Why this role matters

• This role ensures the integrity and accuracy of Travelpro's revenue operations by supporting timely cash application, account reconciliation, and customer account management.
• Directly contributes to improved cash flow, reduced outstanding receivables, and stronger financial reporting accuracy.
• Supports operational efficiency by identifying and resolving payment discrepancies, deductions, and unapplied cash balances.
• Plays a key role in enhancing customer satisfaction through prompt resolution of account issues and accurate financial transactions.
• Success in this role enables stronger working capital management, scalable accounting operations, and continued business growth.