Group Charter Manager

SHY Aviation is a London-based private jet charter broker delivering bespoke air charter solutions to corporate, sporting, entertainment and private clients worldwide. As we grow our service offering beyond on-demand private jet charter, we are expanding our dedicated Group Charter capability — sourcing and managing aircraft of 19+ seats for clients who need to move large groups together, safely, discreetly and on their own schedule.

The Role

The Group Charter Manager will lead and grow SHY's Group Charter proposition: the exclusive charter of airliners and large-cabin aircraft (19 seats and above) for corporate groups, sports squads and their travelling supporters, music tours (bands, crews and orchestras), and large family or leisure groups. This is a hybrid sales and delivery role — part new-business broker, part account manager, part operations lead — reporting to the Head of Sales.

You will own the full charter lifecycle: identifying and winning group charter opportunities, sourcing and negotiating aircraft from SHY's operator network, and managing execution through to flight completion, all while building Group Charter into a recognised, repeatable revenue line for the business.

Key ResponsibilitiesNew business & client management

• Identify, pursue and convert new group charter opportunities across corporate, sport, music/entertainment and leisure segments

• Build and manage direct relationships with travel bookers, team operations staff, tour managers and event organisers

• Act as the day-to-day point of contact for group charter clients from initial enquiry through to post-flight follow-up

• Cross-sell group charter into SHY's existing private jet client base, and refer private jet opportunities the other way

• Represent SHY at relevant industry, sport and entertainment events to build the client pipeline

Aircraft sourcing & negotiation

• Source suitable aircraft (19+ seats) from SHY's operator and airline network for each group's requirements — passenger numbers, cargo/equipment needs, route, and cabin configuration

• Negotiate charter rates and terms with operators to secure competitive, deliverable pricing

• Maintain and expand SHY's database of group charter-capable operators and aircraft, keeping fleet, capability and pricing data current

Charter delivery & operations

• Manage each charter from quotation through booking, contracting, manifesting and flight-following to completion

• Coordinate logistics specific to group moves: baggage and equipment allowances, catering, ground transport, VIP handling, and any bespoke requirements (e.g. team nutrition, instrument/equipment transport, supporter group logistics)