Group Systems and AI Manager

The role

You will make our systems work together, turn our data intodecisions, and put AI to work in every team. Think of it as our internalForward Deployed Engineer: you sit with each team, find the manual work andautomate it. You own the Group's system data and are accountable for raisingefficiency by pushing every team to automate processes and cut manual work. Youalso own the Group's Microsoft 365 environment, IT security, licences, ITvendors, equipment, logistics and cross-company projects. This is hands-on: youbuild, not just write requirements.

Key responsibilities1. Business systems

• Own and administer our in-house and external platformsincluding but not limited to CRM, ATS, Manatal, HubSpot, Webflow etc.

• Connect systems so data is entered once and staysconsistent.

• Review platform data regularly for gaps and work withbusiness owners to keep it accurate and complete.

• Manage user access, permissions andonboarding/offboarding across tools.

• Evaluate and roll out new tools as the business grows.

2. Data and analytics

• Build dashboards for recruitment, digital ads, salespipeline, business operations and performance etc.

• Analyse recruitment funnel and ad performance.

• Own all Group system data and be accountable for itsaccuracy, completeness, quality and timely updates; set data standards thatevery team follows; turn findings into clear recommendations.

3. Automation, AI agents and integrations

• Lead the Group's efficiency drive: push every team tofind and automate manual, repetitive work, agree automation targets with teamleads, and report hours saved by team.

• Codify business processes before automating them:steps, triggers, decision rules, owners and exceptions.

• Build and maintain automations and AI agents for sales,recruitment, operations, finance and HR etc.

• Set up and maintain APIs, webhooks and integrationplatforms (e.g. Zapier, Make, n8n).

• Deploy AI tools with guardrails on data, access andcost, and measure the time saved.

4. Licences, equipment and vendor management

• Keep a register of all software licences with owners,costs and renewal dates.

• Remove unused seats, consolidate tools and negotiaterenewals.

• Manage laptops and equipment for staff and traineesacross their lifecycle: purchase, setup, asset tracking, repair, return andsecure disposal.

• Select and manage IT, software and other non-IT vendorsand coordinate relevant vendor activities.

5. Microsoft 365, IT infrastructure and security