GTM Systems Administrator
Alloy is hiring a GTM Systems Administrator to own day-to-day administration of its Salesforce instance and adjacent go-to-market tools like Gong, handling configuration, declarative automation (Flows, validation rules), data quality, user support, and release management for Sales, Marketing, and Customer Success. Core stack: Salesforce plus GTM deployment tools such as Gearset/Copado.
- Compensation
- $145K–$171K / yr
- Location
- New York City
- Work setup
- Hybrid
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- 5+ years
- Category
- Devops
- Posted
Skills
Must have
- 5+ years as a hands-on Salesforce Administrator, ideally in B2B SaaS
- Deep declarative Salesforce skills (Flows, validation rules, permission sets, page layouts) building automation without code
- Experience owning data quality end to end, including dedupe, validation, and hygiene processes
- Strong customer-service instincts and clear communication with non-technical users
- High attention to detail and habit of documenting configuration changes
- Able to run multiple support requests and project work in parallel; open to admin work on other GTM tools
Nice to have
- Salesforce Administrator or Advanced Administrator certification
- Experience with change management and release processes, including sandboxes and deployment tools like Gearset or Copado
- Hands-on admin experience with Gong or similar GTM tools
- Experience in fintech, financial services, or another highly regulated industry
Full description
Alloy is where you belong!
Alloy is the AI-powered identity and fraud prevention platform that accelerates onboarding, stops fraud, and scales compliance across the customer lifecycle so financial organizations can grow without limits. More than 900 of the world's leading financial institutions and fintechs trust Alloy for smarter risk management that drives growth.
Through our values: Be Bold, Go Fast, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong. See how we’ve been continuously recognized and named one of Inc. Magazine’s Best Workplaces, Forbes America’s Best Startup Employers, Best Fintech to Work for by American Banker, year after year.
Check out our investors and read more about us here.
About the team
Revenue Operations keeps Alloy's go-to-market engine running. Inside RevOps, the GTM Systems team owns Salesforce and the surrounding stack that Sales, Marketing, Customer Success, Finance, and Product depend on every day. As Alloy grows past 900 financial institutions and fintechs, the systems layer is what turns that growth into clean pipeline, accurate forecasts, and fast decisions. This role sits at the center of that work and reports to the Senior Manager, GTM Systems.
Alloy operates in a hybrid-work environment. We look to foster collaboration and community by having our local employees onsite three days a week.
What you'll be doing
You'll own the day-to-day configuration, reliability, and user experience of Alloy's Salesforce instance, the system of record for our entire go-to-market org. Within 3 to 6 months you'll be the go-to owner of user support, data quality, and the declarative build work that keeps the GTM stack running.
- Own day-to-day Salesforce administration across Sales, Marketing, and Customer Success clouds: objects, fields, page layouts, record types, permission sets, and user provisioning.
- Build and maintain declarative automation (Flows, validation rules, approval processes) as GTM processes evolve.
- Own data quality in Salesforce end to end, including deduplication, validation rules, and routine hygiene audits.
- Act as the first line of support for Sales, Marketing, and Customer Success users. Triage tickets, fix configuration issues, and escalate what needs deeper platform work.
- Administer adjacent GTM tools such as Gong and , covering configuration, user access, and troubleshooting so the whole stack stays reliable, not just Salesforce.
- Partner with the Senior Manager, GTM Systems and the wider RevOps team on the Salesforce roadmap and on territory, quota, and forecasting configuration changes.
- Run release management: test changes in sandbox, coordinate deployments, document field-level and process changes, and tell end users what changed.