Guest Service Attendant
- Compensation
- Not disclosed
- Location
- Not listed
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- 1+ years
- Category
- Hospitality
- Posted
Skills
Must have
- SUPPORTIVE SKILLS
- High school diploma or equivalent.
- Good physical fitness, fit for outdoor work and equipment handling.
- Proficiency in spoken and written English; additional languages are an advantage
- Strong customer service orientation, good organizational skills and attention to detail
- Minimum of 1–2 years of experience in guest services, hospitality, or a related customer-facing role
- Punctual, respectful, team oriented.
- Powered by People, United by Passion
- Viya is proud to have a thriving, multicultural workforce representing over 80 nationalities, including both Emiratis and expatriates, who bring diverse perspectives, skills, and experiences to our or
Full description
About Viya:
Viya is the UAE’s leading golf and hospitality management group, operating a portfolio of championship golf courses, award-winning restaurants, premium leisure and recreation facilities, innovative entertainment concepts, and digital platforms. Since launching Emirates Golf Club in 1988, the region’s first all-grass course, the group has expanded to include Dubai Creek Golf & Yacht Club, Jumeirah Golf Estates, Yas Links Abu Dhabi, Saadiyat Beach Golf Club, Yas Acres Golf & Country Club, Topgolf Dubai, Tiger Strikes, and recreation brands such as Viya Fit and Viya Padel.
As part of wasl Hospitality & Leisure, Viya is recognised as a guardian of golfing heritage and a leader in modern hospitality. Its operations are underpinned by the Viya App, a loyalty-driven platform that integrates bookings, rewards, and spendable benefits across the portfolio. Dedicated to innovation, sustainability, and excellence, Viya connects communities to extraordinary experiences and continues to shape Dubai and the UAE as global destinations for sport, leisure, and lifestyle.
JOB DESCRIPTION
Position : GUEST SERVICE ATTENDANT Department : RECREATION Responsible To : HEAD OF COUNTRY CLUB /GUEST SERVICE LEAD Responsible For : NOT APPLICABLE Purpose and Scope of Position:
To provide on-ground support across the Country Club’s key facilities — including the pool, gym, studios, tennis courts, padel courts and changing rooms & locker rooms — ensuring a clean, welcoming, and service-oriented environment for all members and guests.
1. Main Duties:
- Oversee the cleaning and tidying of all areas, including the changing rooms, pool area,
and common spaces
- Ensure equipment is clean, functional, and properly stored; monitor FM cleaning practices
and product use.
- Support areas include leisure pool, tennis courts, and fitness zones.
- Assist members in enhancing their experience through support and service.
- Maintain locker room hygiene and refill amenities and towels.
- Participate in deep cleaning on a weekly or biweekly basis.
- Support Guest Service Lead in preparing store request lists and maintaining inventory.
- Follow task checklists and support club events when required.
- Coordinate with Reception, Lifeguards and Fitness Professional as needed.
Inventory and Reporting:
- Inspect facilities regularly for damaged or missing items; promptly report issues to the Assistant Manager or HOD for resolution.
- Sort, count, and manage dirty linen and towels, preparing them for laundry per club procedures.
- Monitor daily and monthly inventory of locker room amenities, towels, and pool furniture, ensuring adequate stock and timely replenishment.