Halo ITSM Integration Architect / Senior Integration Developer - W2

**Key Responsibilities

• Design, develop, and support integrations between HaloITSM and third-party systems.

• Develop API-based, database-driven, file-based, and event-driven integrations.

• Participate in customer discovery sessions to gather business and technical requirements.

• Translate business requirements into technical integration solutions.

• Troubleshoot and resolve complex integration and data synchronization issues.

• Create technical documentation, integration specifications, and deployment procedures.

• Lead integration projects from design through implementation and support.

• Mentor and guide junior integration developers and consultants.

• Review technical designs and code developed by team members.

• Assist with estimating effort and defining project delivery approaches.

• Work directly with customers, vendors, and internal stakeholders to ensure successful project outcomes.

**Required Qualifications

• 5+ years of software development and systems integration experience.

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Strong programming experience in one or more of the following:

• C#

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• Python

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• JavaScript / Node.js

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• Java

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• Strong experience working with REST APIs, JSON, XML, and web services.

• Experience integrating cloud and on-premises applications.

• Strong SQL and database experience.

• Experience troubleshooting complex technical issues across multiple systems.

• Strong analytical and problem-solving skills.

• Excellent verbal and written communication skills.

• Ability to work directly with customers and lead technical discussions.

• Experience mentoring or leading junior technical resources.

**Preferred Qualifications

• Experience with HaloITSM or HaloPSA.

• Experience with Microsoft Azure, Azure Functions, Logic Apps, or Power Automate.

• Experience with Microsoft Entra ID (Azure AD), OAuth, SAML, and SCIM.